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Versa not tracking steps correctly

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‎03-03-2020 16:21

‎03-03-2020 16:21

My versa is exaggerating my number of steps.

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‎03-04-2020 04:07

‎03-04-2020 04:07

@Tmarma, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it tracks extra steps.

 

I'd like you to restart your Fitbit Versa as described in this help article. After this, check out this help page which explains why your Fitbit device can track extra steps. Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎03-05-2020 14:44

‎03-05-2020 14:44

Every time I move my arm it adds steps, How can I get this to stop? 

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