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Versa pauses while running

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‎12-16-2018 11:08 - last edited on ‎10-19-2021 17:10 by Fitbit Moderator

‎12-16-2018 11:08 - last edited on ‎10-19-2021 17:10 by Fitbit Moderator

After I have started the Run exercise the Fitbit repeatedly pauses the program. Is there a way to correct this?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎12-16-2018 11:26

‎12-16-2018 11:26

Hi, would you be so kind as to tell us when the Versa pauses during running. In some cases it's normal that the Versa pauses.

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‎12-16-2018 11:29

In response to SunsetRunner

‎12-16-2018 11:29

I hit the run button. It says let’s go and the time
Starts but pauses within 20-30 seconds. Does this repeatedly

Sent from my iPhone
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‎12-16-2018 11:39

In response to ggoodridge

‎12-16-2018 11:39

Are you moving than or not?

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‎12-16-2018 11:52

In response to SunsetRunner

‎12-16-2018 11:52

I am running on a treadmill

Sent from my iPhone
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‎12-16-2018 11:58

In response to ggoodridge

‎12-16-2018 11:58

Maybe this might be the problem. You're indeed running but your position/location stays the same. Please check if this also happens when you're running outdoors for, let's say, ten minutes. Mind that the Versa pauses when you have to stop, f.i. for a traffic light. Hope this helps, keep me posted.

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