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Versa's face detached from the watch

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‎01-24-2020 14:52 - last edited on ‎01-25-2020 11:21 by Fitbit Moderator

‎01-24-2020 14:52 - last edited on ‎01-25-2020 11:21 by Fitbit Moderator

The face of my fitbit versa has lifted. How can I reattach it? Seems to be still working.

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎01-24-2020 16:44

‎01-24-2020 16:44

There is no known way but you could try carefully glueing it back.

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‎01-25-2020 11:18

In response to SunsetRunner

‎01-25-2020 11:18

@Jen1972Hendriks, it's great to see you in our Fitbit Community. I'm sorry to hear that your Versa's face has lifted.

 

Due to this, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Thank you for your help @SunsetRunner.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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‎02-17-2021 10:26

In response to JuanJoFitbit

‎02-17-2021 10:26

Hi 

Can you let me know what the support team advises as this has happened to one of our also

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