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Versa screen came off

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‎07-17-2019 05:40 - last edited on ‎07-23-2019 13:26 by Fitbit Moderator

‎07-17-2019 05:40 - last edited on ‎07-23-2019 13:26 by Fitbit Moderator

So disappointed with my versa. The screen came off from the body all of a sudden while doing bedside nursing😞 And they won’t replace it because the warranty expired last month 6/18/19. So meaning I just wasted $199.99 for nothing. Such a waste. Apple watch is way better.

 

 

Moderator edit: updated subject for clarity

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‎07-23-2019 13:30 - edited ‎07-23-2019 13:30

‎07-23-2019 13:30 - edited ‎07-23-2019 13:30

@Malluc690, welcome! It's great to see you around! Sorry for the delay in my reply.

 

Let me help you with your Versa screen coming off. Thank you for reaching out to our Support team. Support does follow the guidelines listed in the warranty so if your device is outside the warranty period they won't be able to replace it. Still thank you for sharing your feedback.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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