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Versa screen not coming on

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‎11-03-2019 09:16

‎11-03-2019 09:16

Woke up this morning and my watch face wouldn’t turn. I could see the backlight but nothing was displayed on the screen. 

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‎11-03-2019 13:29

‎11-03-2019 13:29

Do a Restart and do it several times if necessary.

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‎11-04-2019 06:42

In response to SunsetRunner

‎11-04-2019 06:42

@jwharrah54, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the screen won't turn on.

 

In addition to the restart process that shared @SunsetRunner. Please try changing the clock face to one developed by Fitbit. Not a third party clock face and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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