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Versa setup issues

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‎05-11-2019 12:07 - last edited on ‎05-13-2019 12:01 by Fitbit Moderator

‎05-11-2019 12:07 - last edited on ‎05-13-2019 12:01 by Fitbit Moderator

Fitbit Versa fully charged but message in multiple languages for set up flashing on screen and I can't get passed that to start sync.

 

 

Moderator edit: updated subject for clarity

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‎05-11-2019 18:45

‎05-11-2019 18:45

Hi @tbrit  That sounds weird. Try restarting it several times and then work through THIS Help Article on set up issues and see if anything there helps you. If you co tinue to have problems please come back here cor futher assistance.

Community Council Member

Helen | Western Australia

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‎05-13-2019 12:00

In response to NellyG

‎05-13-2019 12:00

@tbrit Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa in regards the setup difficulties that it's been experiencing.

 

I'd just like to know if the issue persists or if it could be set up after following the great troubleshooting steps that shared my fiend @NellyG.

 

If you found her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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