05-18-2019 10:18
09-08-2019 08:23
09-08-2019 08:23
Thank you for the reply. I logged out of the app and restarted the Versa. once I logged back in it was looking correct. Did not actually need to remove and re download the app.
Thanks for the help.
05-18-2019 14:34
05-18-2019 14:34
Hi, would you be so kind to elaborate on this problem? Which Map do you mean?
05-19-2019 03:12
05-19-2019 03:12
Hi
After finishing my 5k run when i see the summary of my run in fitbit app it is showing incomplete and wrong map. Screen shot attached.
05-19-2019 06:21
05-19-2019 06:21
Hello @unmanifested and welcome to the Help forums. Lines like those on you map appear from bad GPS connectivity.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-19-2019 08:01
05-19-2019 08:01
Hello Laurie
I'm using Xiaomi's poco f1. (Since 28th march before that sony Xperia xa2)
My Fitbit app is up-to-date
I've been using my versa since December 2018.
I've been getting correct maps until 2nd may.
I was getting correct maps in my Xiaomi's poco f1 phone. Since may 2nd it's showing incorrect maps.
05-19-2019 10:26
05-19-2019 10:26
@unmanifested It's easy to say that your Xiaomi is not on the list of compatible phones. But you had correct maps and now they are gone. So, it's not a fair answer.
Here is a link to a Help article that has advice for trouble shooting GPS errors. I think you should review it. Sometimes we make changes in settings, sometimes changes appear mysteriously. Make sure a setting hasn't changed.
This is my systematic approach when these things go wacky:
I am an iPhone user and I would never claim to be an expert in Android issues. Perhaps an Android user will have some better advice.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-19-2019 10:39
05-19-2019 10:39
Thanks Ms. Laurie
09-07-2019 13:21
09-07-2019 13:21
This is now happening to me since recent update. Old runs maps show up instead of the new route when I review my workouts. If I click it it brings me to correct map.
09-07-2019 20:53
09-07-2019 20:53
Hey Mike, try this..
09-08-2019 08:23
09-08-2019 08:23
Thank you for the reply. I logged out of the app and restarted the Versa. once I logged back in it was looking correct. Did not actually need to remove and re download the app.
Thanks for the help.
09-08-2019 09:29
09-08-2019 09:29
You're welcome mate !