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Versa sleep, syncing and alarms issues

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‎06-07-2020 16:31 - last edited on ‎06-23-2020 07:01 by Fitbit Moderator

‎06-07-2020 16:31 - last edited on ‎06-23-2020 07:01 by Fitbit Moderator

I updated my fitbit as recommended. It hasn't been right since. Wont give me my sleep score or patterns. Wont sync. Some of my alarms aren't working properly. Very upsetting. Thanks.

 

 

Moderator edit: updated subject for clarity

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‎06-23-2020 07:01

‎06-23-2020 07:01

Hi @ollopa101, welcome to our Fitbit Community! Regarding the sleep, syncing and alarms issues that your Fitbit Versa has experienced, I totally understand how you feel.

 

I was able to get in touch with our Support team and was told that they assisted you via phone. Please don't hesitate to get back if the issues persist.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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