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‎12-25-2020 11:42 - last edited on ‎12-25-2020 15:26 by

‎12-25-2020 11:42 - last edited on ‎12-25-2020 15:26 by

Versa steps says undefined,  hourly steps says NaN, heartrate just dash lines.   Restarted watch no luck, data I'd showing in the app

 

 

Moderator edit: subject for clarity 

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‎12-25-2020 12:36

‎12-25-2020 12:36

It sounds like you are using a third-party clock face.  Sometimes they don't keep up-to-date with Fitbit changes.  I suggest switching to a clock face "by Fitbit" and see if that works.  If so, then you can experiment with other clock faces you like to see which work right.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-25-2020 12:36

‎12-25-2020 12:36

It sounds like you are using a third-party clock face.  Sometimes they don't keep up-to-date with Fitbit changes.  I suggest switching to a clock face "by Fitbit" and see if that works.  If so, then you can experiment with other clock faces you like to see which work right.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-25-2020 12:57

In response to JohnnyRow

‎12-25-2020 12:57

I've used the same clock face for a long time without issues.   I did change and it is good now thank you

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