Versa stopped working after charging it

[Ww017]

Took watch off charger this morning and then it would light up after I put it on 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

@Ww017 Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa.

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope this helps. 

[Ww017]

I tried this and it turned back on but something is wrong with my fit bit and I need a new one ot is still nothing working properly all the notifications are going off and when I put it on charge overnight the entire watch face came off

[MarreFitbit]

@Ww017 I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.