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Versa touch screen stoped working

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‎12-30-2019 06:40

‎12-30-2019 06:40

Hello, I bough Versa in spring. The touch screen has stoped working. I tried to reinstall Fit bit, but now the watch is not working at all as I need to press start on the Versa screen...but touch screen is not working at all...

Regards

Eva

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3 REPLIES 3

‎12-30-2019 07:00

‎12-30-2019 07:00

Try a Restart and do it several times if necessary.

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‎01-02-2020 10:51

In response to SunsetRunner

‎01-02-2020 10:51

Thank you, I tried that. Still not working 

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‎01-02-2020 13:07

In response to EvaSimo

‎01-02-2020 13:07

Contact Customer Support.

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