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Versa will not charge

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‎12-30-2019 11:16 - last edited on ‎05-07-2023 04:44 by Moderator Alum

‎12-30-2019 11:16 - last edited on ‎05-07-2023 04:44 by Moderator Alum

My Fitbit Versa will not charge or turn on please help as it is only 1 year old 

 

 

 

Moderator edit: subject updated for clarity

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‎12-30-2019 11:25

‎12-30-2019 11:25

Please clean the contacts

 

Then Do a Restart

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

How do I charge my Fitbit device?

 

If that does not help contact support using the help at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

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‎12-30-2019 11:39

In response to WendyB

‎12-30-2019 11:39

I've cleaned it but still nothing happening with it it won't turn on 

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