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Versa will stop sending notifications

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‎10-23-2019 07:22

‎10-23-2019 07:22

So I've had my versa for about 2 months and all the time I have to restart it and my phone to get it to send my notifications to my watch. This is very frustrating. I have the pixel 2. I have no other Bluetooth connection to my phone beside the watch and my car. But it disconnects all the time! I miss important calls from my kids daycare because of it. Help! 

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‎10-24-2019 10:25

‎10-24-2019 10:25

@ToryKC Welcome! It's great to see you around! 

 

Let me help you with your notifications. Let's try refreshing the link between your phone and your Versa by doing the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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