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Versa won't charge

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‎05-10-2021 23:49 - last edited on ‎05-11-2021 05:07 by Fitbit Moderator

‎05-10-2021 23:49 - last edited on ‎05-11-2021 05:07 by Fitbit Moderator

My Versa will not charge and the usual rectification of pressing the right and left buttons doesnt work. Any ideas as JB Hi Fi wont help

 

Moderator Edit: Clarified subject

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‎05-11-2021 05:09 - edited ‎03-18-2024 10:03

In response to Guy_

‎05-11-2021 05:09 - edited ‎03-18-2024 10:03

Hi there, @beatlesbeateagl. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa.

As @Guy_ has recommended, please try following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎05-11-2021 00:49

‎05-11-2021 00:49

Have a look at the suggestion posted here - it may help you isolate the problem.

Author | ch, passion for improvement.

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‎05-11-2021 05:09 - edited ‎03-18-2024 10:03

In response to Guy_

‎05-11-2021 05:09 - edited ‎03-18-2024 10:03

Hi there, @beatlesbeateagl. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa.

As @Guy_ has recommended, please try following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer