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Versa won't receive notifications

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‎06-11-2018 12:35 - last edited on ‎06-12-2018 12:58 by Moderator Alum

‎06-11-2018 12:35 - last edited on ‎06-12-2018 12:58 by Moderator Alum

Ok so it won't receive notifications and tried to start from scratch and now it won't even fully download the firmware! UGH worst ever!!! Anyone have any help. I am working with and android 

 

 

Moderator Edit: Updated Subject For Clarity.

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‎06-12-2018 12:57 - last edited on ‎01-24-2026 04:16 by Fitbit Moderator

‎06-12-2018 12:57 - last edited on ‎01-24-2026 04:16 by Fitbit Moderator

Hi there @Abattles99, welcome aboard to the Fitbit Community. I saw you are having troubles to receive notifications and the firmware is not loading.

I wonder if you have tried somes troubleshooting steps on your own? Perhaps the following post will give you some extra help: My tracker isn't receiving notifications (Android Fitbit app).

Now about the firmware, I'm not sure what is the behavior is showing your Versa here. Can you provide me more details? Is the watch showing your stats and other information? Are you trying to update the firmware on your Versa?

Perhaps a restart will give you soe help with this issue: How do I restart my Fitbit device?

See you late and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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