help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won’t start

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-24-2019 09:57 - last edited on ‎06-25-2019 12:59 by Fitbit Moderator

‎06-24-2019 09:57 - last edited on ‎06-25-2019 12:59 by Fitbit Moderator

My Fitbit recently displayed a discolored screen but was still working. The color looked faded. I thought maybe it had some moisture in it so put in a bag or dry rice overnight. Took it out and charged it and now will not come on at all. I’ve only had it for about 6 months and has never had any damage to it. 

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-25-2019 13:01 - last edited on ‎03-21-2025 11:55 by Fitbit Moderator

‎06-25-2019 13:01 - last edited on ‎03-21-2025 11:55 by Fitbit Moderator

@MCavanagh It's great to see that you've visited the Fitbit Community!

Let me help you with your Versa not working. Please restart it by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes