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Versa won't sync

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‎07-30-2019 05:25 - last edited on ‎07-31-2019 07:24 by Fitbit Moderator

‎07-30-2019 05:25 - last edited on ‎07-31-2019 07:24 by Fitbit Moderator

My versa seems to not sync.  I normally  have  to  sign out sign back in.  Getting tried of doing this everyday.

 

 

Moderator edit: updated subject for clarity

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‎07-31-2019 07:24

‎07-31-2019 07:24

@SunsetRunner welcome to our Fitbit Community! I'll be happy to assist you with your Fitbit Versa since it's not syncing properly. I know that logging out and logging back in is frustrating. I totally understand how you feel.

 

In order to fix this issue, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor the syncing process and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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