Versa2 issues

[Elliesmummy]

Morning. Just wondering if anyone can help with somr issues I have.

I have the wind down reminder set, it's reminding me at 10 am that it's time for bed! 

Also, I've been noticing that my step counter is inaccurate. Sunday, I worked. I got in earlier than my colleague, did the same job and walked more. When she checked her watch, over 17000 steps, checked mine and I wasn't even near 10000.

Im also having to reset my phone as it won't sync on the app. 

Heeeeeeelp anyone?? 

[Guy_]

Did you restart the watch and possibly change clock face ?

Check that the bed time reminder is set at 10 instead of 22, it may be using a 24 hr clock.

[Elliesmummy]

Hi

Thanks for getting back to me.

Haven't changed face lately but have restarted my watch. Checked the reminder and you were right 👍 still doesn't explain the steps not counting