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Volume airpods

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‎05-17-2019 13:54

‎05-17-2019 13:54

Hello! I'm having a problem with my airpods... Voulme button on my versa seems to not be working with my airpods... They are stuck in maximum volume which is annoying and can't use them

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‎05-18-2019 16:54

‎05-18-2019 16:54

@Aloootka Hi. This is a known issue as airpods are not compatible. Basically, you will get stuck with the volume level you were on before pairing. No way of changing it afterwards.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎05-18-2019 16:54

‎05-18-2019 16:54

@Aloootka Hi. This is a known issue as airpods are not compatible. Basically, you will get stuck with the volume level you were on before pairing. No way of changing it afterwards.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎07-10-2019 03:50

‎07-10-2019 03:50

Hi - I had a similar issue after they had worked initially.  Try the live Chat with Fitbit - they tried a couple of troubleshooting things with me and got them to work within less than 5 mins. GREAT!!!  Hope this helps as I know how frustrating it is otherwise !

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