help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Walgreens app it is just loading-Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2018 16:32 - last edited on ‎11-14-2021 18:28 by Fitbit Moderator

‎12-26-2018 16:32 - last edited on ‎11-14-2021 18:28 by Fitbit Moderator

I just got my new versa, and I downloaded the Walgreens app. Every time I open the app am I Fitbit, it says go to Fitbit app and sync or it just says loading. It never opens. What should I do?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎12-26-2018 17:12 - edited ‎12-26-2018 17:18

‎12-26-2018 17:12 - edited ‎12-26-2018 17:18

Hi, this seems to me a third party app. Are you on the latest Firmware version? If yes, this app might not be compatible with the new version. BTW, is the name of the app right, cause I cannot see it in the apps of the Fitbit app screen?

Best Answer
0 Votes

‎12-26-2018 17:22

In response to SunsetRunner

‎12-26-2018 17:22

I have firmware version 32.331.30. how do I know if it's compatible?

Best Answer
0 Votes

‎12-26-2018 17:25

In response to msantiago201982

‎12-26-2018 17:25

Hi, if I mentioned in my previous post: were did you find this app, cause it's not listed in the Fitbit All apps section. Could you send me a link to it?

Best Answer
0 Votes

‎12-26-2018 17:29

In response to SunsetRunner

‎12-26-2018 17:29

When I go to all apps on my Fitbit versa app, I typed in Walgreens and it came up.

Best Answer
0 Votes

‎12-26-2018 17:34

In response to msantiago201982

‎12-26-2018 17:34

Hi, when I type it, nothing comes up. Searching on the Internet gave me one of the answers: "Hi . It would be more accurate to say that the Walgreen app is not compatible with the Versa. The fix is for them to provide. As  mentioned, “This is a limitation from the Walgreen's app.”. Hope this helps.

Best Answer
0 Votes