05-22-2022 08:48 - last edited on 12-18-2022 19:55 by
05-22-2022 08:48 - last edited on 12-18-2022 19:55 by
A few weeks ago my watch band snapped off while I was doing routine cleaning/disinfecting. Unfortunately my band didn’t come all the way off and part of it is stuck in the realse of my device. I know where I can get/order a new band from but I can’t order something new until my old band is all the way out
05-22-2022 09:57 - edited 05-22-2022 10:01
05-22-2022 09:57 - edited 05-22-2022 10:01
Hello @Gen-B
Just an idea…can you possibly grab and pull the broken band with some tweezers with one hand and push the button release with the other hand? Another thought: Press the button upwards and use a safety pin to push it out
😃Hopefully that works. Let me know
05-24-2022 12:23
05-24-2022 12:23
Hello @Gen-B
Just wanted to check in with you to see if tweezers or a straight pin helped getting your broken strap out. I'm hoping so.