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Wrong sleep tracker

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‎09-12-2019 03:20

‎09-12-2019 03:20

My sleep tracker is all out of whack and inaccurate. Tuesday disappeared and monday and Wednesday is wrong. Monday even overlaps. I even reset the fitbit yesterday and it's still wrong 

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‎09-13-2019 20:01

‎09-13-2019 20:01

@Jessicalynn4785 I am assuming you're talking about what's being displayed in the fitbit app. Please log out from the fitbit app, clear the fitbit app cache in Android settings (if you're on android) and log back in. The app should re-download the data from the servers.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎09-15-2019 00:27

In response to Marrrmaduke

‎09-15-2019 00:27

@Marrrmaduke I have the same problem as @Jessicalynn4785 . My sleep tracker skipped a day. It didn't log my sleep on Thursday, instead it registered it on Friday, and it continued logging it for the following days. So I'm a day ahead on my sleep.

 

I tried clearing the cache of the fitbit app, but that didn't help. I just logged in on the desktop dashboard, and it is displaying the same info as on the app. Seems it's actually stored this way on the servers.

 

Any idea how to get this fixed?

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