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several issues

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‎03-27-2019 08:56

‎03-27-2019 08:56

My Versa is less than six months old.  Occasionally, the screen will turn into a bright white light, or will have a frosty edge surrounding the screen.  With either issue, I can't access any functions.  As far as I know it still keeps up with my steps, heart rate, etc.  

Seperately, I am having issues with the fitbit randomly skipping through all the apps.  It ill flash back and forth between every app and I can't get it to stop, no matter what I do.

I have reset it before and it doesn't seem to help.  Any advice??

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‎03-27-2019 11:14

‎03-27-2019 11:14

Hi, try restarting your Versa 4-5 times in a row by pressing and holding the left en right lower buttons together untill you see the Fitbit logo and release the buttons. 

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