01-08-2019 12:59
01-08-2019 12:59
My Versa will not stay connected to the app. EVERY time i want to access the app, I see that it has not synced for at least a day. I restart the phone, I restart the bluetooth, and I re-boot the Versa, and then I wait while it takes forever (IF it eventually works) to re-connect. and yes, I have the All Day Sync turned on. I have now been trying for 4 hours to get them connected. The other problem I noticed, my clock was 5 minutes slow, and now it is randomly 2 hours fast. The watch won't let me fix the time, so I have to do it through the app or the dashboard, which I cannot connect too, so I now have a competely useless piece of plastic on my arm that doesn't even tell the correct time.
07-25-2019 15:14
07-25-2019 15:14
07-26-2019 11:36
07-26-2019 11:36
I finally had this working by turning off battery optimizations and locking the app in the background, but after another Fitbit app update notifications stopped working again. The synchronization seems to be working, but no notifications. I've re-enabled the permissions, deleted and re-paired my Versa, force stopped the app and relaunched - nothing is working. This is so annoying.
07-26-2019 12:58
07-26-2019 12:58
I have sporadic synchronization, but to make sure it synchronizes, I have to open the app periodically.
I've had no notifications in about a month.
08-22-2019 05:14
08-22-2019 05:14
Here too I'm about ready to through it across the room!!!!!!!
09-13-2019 09:49
09-13-2019 09:49
I have been having the same issue I tried going to notifications and selecting Notification grouping by app instead of automatic and leaving the app running in the background so far it is staying synced
10-04-2019 04:58
10-04-2019 04:58
I'm having the same problem. Clock has to be reset everyday. Not syncing, clock is off by 20 minutes. Will not notify. i keep following instructions. Frustrating! As you said an expensive band on my arm. Thinking about going back to my everyday watch.
01-08-2020 07:45
01-08-2020 07:45
01-28-2020 18:30
01-28-2020 18:30
I gave this a try 🤞🤞🤞
02-19-2020 11:51
02-19-2020 11:51
I have tried this several times. At first it worked and would re-sync. However now even that is not working.
07-28-2020 11:27
07-28-2020 11:27
Did it all and it still won't sync.
07-28-2020 12:40
07-28-2020 12:40
07-28-2020 13:02
07-28-2020 13:02
10-01-2020 06:38
10-01-2020 06:38
All of these issues are happening to my versa every time theres an update for the watch. I will go though DAYS of trying to get it to sync, I finally get it and boom............ Fitbit has an update. Theres goes all of my hard work down the drain. PLEASE FITBIT, FIX THIS ISSUE!
10-01-2020 06:42
10-01-2020 06:42
I'm starting to wonder....... what Fitbit clock faces does everyone use. Maybe they aren't compatible with the watch....?