3rd Party Apps on Sense 2 and Versa 4

Restore the ability to install 3rd party apps on the Versa 4 as was possible in previous versions of the watch.

 

Moderator Edit: Clarified subject and label.

754 Comments
CornerSyrup
First Steps

This is almost the only reason I buy fitbit, developing a smart watch app with only js and svg. I have just purchased a Sense 2 and now I found out Sense 2 cannot install 3rd party apps. In fact, until i try to connect my watch to dev bridge.

The point is, there's no documentation on whether you can create app for certain device, and cautions in documentations state Sense 2 and Versa 4 is currently not available for 3rd party development. Besides, users are able to turn dev options on for Sense 2 (not sure about Versa 4). If those 2 models are not in the list, you should at least make users unable to turn the dev options on or document it, even it is temporarily.

sauron918
First Steps

+1 The main reason I'd like to buy Fitbit is an ability to develop a custom app using JS and HTML only. Versa 4 without 3rd party apps isn't option for me more. 

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @NonameAtt, thanks for sharing this suggestion about being able to download 3rd-party apps on your Versa 4 with us. Because this idea was already requested in this board, I’ve moved your post here. This will help us to keep the forums organized and make sure the suggestions don't get confused, or split a popular vote. Please click on the thumbs-up to show your support and keep adding your suggestions!

Rego363
First Steps

This post is over a year old and still no resolution or answer of when 3rd party apps are coming, why is this? Everyone is saying the same thing and you have 2000+ people wanting the feature they expected to come when the first turned on there watches, but still no answers 

AndieJ
Runner

Yes it really sucks that Google with all of it's apps for phones did noy allow them for the Versa 4.  My older Versa had 3rd party apps installed that I used all of the time and would love to have on my Versa 4.

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @SunsetRunner, thanks for taking the time to share this product feedback about supporting third-party apps on the Versa 4 with us. Because this noticed this product feedback was already requested in this board, I’ve moved your post here. Please support this product feedback by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

froady
First Steps

Lucky me for finding this post. Was just about to order a fitbit sense 2 but need to look for some other brand, this is a dealbreaker because it doesn't support 3rd party apps.

M0min8or
Recovery Runner
Versatastic
First Steps

Hey people make sure to upvote these posts so Fitbit will take notice & hopefully do something about it. 

AndieJ
Runner
Google is going to kill a good company by taking away the 3rd party apps on
the Versa
QueenLisa
Jogger
And the sense 2
Crankybeaver
Base Runner
Nothing happening, they are killing off the brand.
Sent from my iPhone
AndieJ
Runner
Yes I think Google is trying to kill Fitbit. They have ruined the smart
watch for Fitbit by taking away the 3rd party app that have been a part of
a Fitbit smart watch since the launch of the Ionic almost 10 years a go
Sonogal
Recovery Runner

So I was told today by support that it is in work. We shall see…

Crankybeaver
Base Runner
I’m changing brands the minute I ca. justify it. Keep your eyes out for a good deal on a slightly used Sense 2, coming on the market soon

Sent from my iPhone
AndieJ
Runner
I hope so. Because I have had a Fitbit since all it was was a clip on
pedometer and have stuck thru all the new changes and problems even
weathered all the Ionic problems and stuck with then. And now Google
screwed it up and took away the 3rd party apps I gained soooo long a go
with the gen 1 Ionic
cyanders47
First Steps
Sadly, I already switched to an apple watch and don't regret my decision. I really wanted to stick with FitBit, but there is no incentive to do so.

Sent from my iPhone
Lag0409
First Steps

Had the original Sense until the screen randomly popped off one day. Been waiting months to get a new fitbit, couldn't justify the cost of the Sense2 because I didn't need the couple extra features so when a good deal on the Versa4 came up I was beyond happy to have a fitbit again(been wearing one since early 2017 so felt lost without it). Now wishing I'd done my homework before purchasing because I wouldn't have gotten what is essentially a downgrade due to the changes made, particularly the loss of 3rd party apps. Only had this for 3 days, may return it and look for other options unless there's concrete evidence things will be changing. Not cool Google, basically trying to force people into the Pixel which is so much more and not realistic for many people's wallets these days.

bestlife78
Recovery Runner
Return it now while you still can! We’ve all been waiting years for them to change and start adding additional features and it isn’t going to happen! Go with Garmin!
Sent from my iPhone
KawiTurbo
First Steps

I was ready to purchase a Versa 4 and like a lot of the new features but changed my mind when I found out that 3rd party apps had been removed. I love my music and enjoy having the ability to store and play on my Versa 2 and control my Spotify from the watch so I don't need to carry the phone with me all the time.

dev2smm
Jogger

Not having this capability limits the capability of this smartwatch and not one that will win customers over. It should be first on your list of items addressed so you offer to your target audience a usable smart watch not as its offered today.

SunsetRunner
Not applicable

They are now focusing on making their pixel products like the Pixel Watch. If you do, at least give us 3rd Party apps.

Emilytoy
First Steps

Oh, looks like nothing changed.

Fitbit continue to lose their reputation and even Google cannot fix it.

Customer service it is a joke, only words, no real results (not only in this topic, check any of them).

Features, votes, no responses for monthes, no updates.

Looks like problem related to company policy, customer satisfaction/revenue/reputation are not their focuses now.

Maybe later, maybe pixel will change it, maybe pixel is the last smartwatch on fitbit base.

scolt
First Steps

27 pages of displeased comments,

no official comments, it is a good feature, at least it can hide the breach about feature which does not work

scolt
First Steps

Do u have some plans for future support of latest "fitbit" devices?

Is it something like "dead" devices without future updates and support?

I think that not ful 3rd party app.is required, you can add at least few native apps to handle major requirements.

 

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