Allow multiple devices on the same account (Sense/Versa series, Inspire, Charge & Luxe)

Be allowed to have both a Fitbit Versa and a Fitbit Ionic on the same account so you can easily switch between them.

 

Moderator edit: Title & Labels

2,050 Comments
cocage
First Steps

I want to have two colors too so that it doesnt get boring. Please enable sycing two devices of the same model on one account!!


 

ElsaEvans
Keeping Pace
Please FitBit, enable the syncing of 2 of the same model tracker.
Heavyevy
Cross-Country Runner

 Well, this time i'm gonna be rude... Fitbit "makers" are you stupid?!

while we can sync two different models, it is impossible to have several identical models in the same fitbit account. Do you know how much money you are losing by not making that possible! 

there is a lot of posts asking for the same, so it means that a lot of people love your fitbit and want to have several of the same model so you can, for example, adapt the color to your mood or clothes, or simply have one always charged and ready for the day.... since it is impossible, we don't buy another one... your loss!!!! stupid, stupid stupid... yes i'm angry! Because you have a wonderfull product, but instead of  improving it, you keep inventing new ones... with the almost same features (excpet for HR, only 2 models 😞  make more of it....)

So, pleaaaaaaase, be smart and make it possible... because i would love to have several CHARGE HR!!!!

chickengirl
Jogger

I love my ChargeHR and don't want a different model.  The problem is, fitbit advertises the charge HR as having a battery life of 5 days.  I have never gotten more than 2 days even with turning off constant sync.  So I would like the ability to have two ChargeHR devices so that one could be charging while I am wearing the other.  And since they might be the same color, it would be good if we could name our device when setting it up.  So I could have ChargeHR1 and ChargeHR2 or something like that, so that when I look at my devices in settings I know which one is which.  

ElsaEvans
Keeping Pace
I hope the powers that be listen to their costomers!
Yps
Jogger
I agree. I have two of the same and wish I could charge one while wearing the other. Still waiting on this wish😄

Yvette Stumpf
mbrader10
First Steps
I have seen many others have the same problem as me. I have a black charge HR and a teal one and would love to be able to wear them interchangeably. Unfortunately I cannot because you can't have 2 of the same devices on 1 account.
You can link one and then set the other as a replacement but with all the syncing/reconnecting it takes 5-10 minutes that I'd rather not spend setting them up. I hope that Fitbit will make having 2 of the same devices connected on 1 account at the same time a possibility because that would be great!
Fan01
Recovery Runner
Please seriously consider allowing a user to add two of the same Fitbit model to one account. I am a potter and would like to switch to an older Charge when working with clay and save my newer one for day-to-day activities.

I would like to be able to link more than one of the same device to a single account.  I could then switch, depending on whether my day's activities, between a new one at the office and an older one at home working on the yard. Also if I decided to have two different colors depending on the color of outfit that I may be wearing.

 

Thanks

SunsetRunner
Not applicable
Agreed! You're missing out on sales here. I'm ready to buy a second charge hr, but not if I can't sync both!
Sarahtmac
First Steps
Just got my purple one. Through this was resolved. Really bummed.
a_trinidad
First Steps

Please enable this soon, my company just gave me another fit charge hr and I want it and my old one on the same account.  Why is this taking so long.

SpidermanBob
Recovery Runner

I've been following this thread since I posted my support for it on 12/09/15, and have been starting to wonder if Fitbit is even reading this. Smiley Frustrated 

 

I noticed that @Mcore reviewed this back in October, so I sent her a message, asking her to follow-up with the developers and report back with a status.

 

#fingerscrossed

ElsaEvans
Keeping Pace
Thanks for following up SpidermanBob. My finders are crossed as well.
igobythisname
Base Runner

Still patiently waiting for this great idea to get implemented!!!

duganj
First Steps
I would also like to see this feature. Have 2 Charge HRs and would want to leave one on the charger and one on the wrist.

Could the Fitbit team please provide an update as to if this is on radar for inclusion into future versions of the app?

Thanks.
SpidermanBob
Recovery Runner
@MelissaFitbit replied back to me with this:

I'll do my best to follow up on this for you. At the moment there aren't any plans to implement this option, however, I'll keep you posted if I get any updates.
decaturmamaof2
Recovery Runner
I'm not holding my breath that they're going to listen!
Yps
Jogger
This is just a programming request. Not a whole new design. Currently you can have several fit bit devices on one account, just not the same type.... This really shouldn't be so hard.

Yvette Stumpf
igobythisname
Base Runner

They added multi-tracker support but it doesn't work for same-model trackers..!?! seems like a bug to me! let's get it fixed @Fitbit!

Yps
Jogger
I know. Please Fitbit company!! Fix this ASAP! I love my two Fitbit charges and want to get an Alta now. I would love for you to listen to your valued customers!!

Yvette Stumpf
Annlev
First Steps
I have 2 FitBit Charge HR in 2 different colours. It's impossible to connect both of them to the same account. It will be very-very nice to have an ability to do it.
SunsetRunner
Not applicable

Yes please Cat Happy

Curtxxx
Jogger

Well....I did find a solution.

 

I bought an Apple watch.  

 

If Fitbit cannot be "bothered" to include functionality that should have been included to begin with, I can't be bothered to support them anymore.  Waited long enough - they have lost a customer...well two, myself and my wife.

twget
Recovery Runner
Good for you Curtxxx.
I've been considering that option as well. It's been almost a year since I've been waiting for a response.

Joyclynn

~Sent from my iPhone
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