Allow us to move or delete Cardio Load prompt

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

 

Moderator Edit: Clarified subject

467 Comments
Dee95
First Steps

I use the Fitbit to track and record my fitness for my interest. I do not want pop ups. But there is no option to switch them off. Made worse by the fact the pop ups are unhelpful and contradictory to the widely recognised exercise plan I’m following. 
Please give people the choice to receive them or not. If that’s not possible remove them completely asap .

cpc54
Keeping Pace

I'm recovering from a virus and haven't been to gym since Monday. Today the app has set me a target of 101- 126. This is absurdly high for my current weakened state. If I managed to reach range that it would likely setback my recovery. 

The cardio load feature and accompanying popups are broken and need to be optional. This should be treated as a bug, not a feature request and treated with more urgency than mere "consideration". 

JRSAB
First Steps

Exactly. As the pop ups appear even after turning off Cardio Load in the options, by it being Under Consideration Fitbit/Google seem to be deciding whether turning off Cardio Load should actually work or not!

ChocolateCookie
First Steps

Adding my vote. The cardio load prompt NEEDS to be optional. Get to it, Fitbit!

MeNC25
First Steps

One of the things I like about my Fitbit app is I can customize my home screen. But this cardio load feature is annoying and I would like to not be able to have the notifications pop up every time I open the app. I’ve removed the tile but the reminder inside the app needs to go or have a way to shut off it’s the only one that does that why?

Ncdrew2
First Steps

I am mystified that this feature was approved and added. It isn’t motivating, it’s nagging, the dialog box is always in the way, and usually wrong. Minimally it needs to be optional and personally I think it ought to be removed. PLEASE at least give us a way to shut it off permanently. Thanks for listening!

Engelcain
Jogger

Agreed with this thread. Remove this feature or make it optional. It's both annoying in form and inaccurate in content. 

cpc54
Keeping Pace

Yesterday according to my watch my readiness was low and the cardio load target was 1-35.

I went to the gym yesterday (first time since I came down with this virus)  and achieved AZM of 89 and Cardio load of 59.

When I opened the app I got a popup saying my target was 101 - 126 and I needed to train harder. I reopened the app and then got the same target as my watch and was told to take it easy.The popups and target are not only demotivating they are bugged.

Stop with the under consideration, listen to your customers and fix it.

jersen
Jogger

In common with many others, I have found that if I delete the cardio load data, which I have done several times, it stops the message for about a week, then it starts again. Make it go away. Permanently. And let users opt out of cardio load altogether.

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @JmeMc. Thank you for your product feedback about being able to remove the Cardio Load prompt on the Fitbit app with us! We've found a similar request and merged yours with it. You can find it here. Please vote on the existing thread to help us track interest. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Longman2
First Steps

The cardio load pop-up is making me not want to use Fitbit anymore. Every other tracked metric is allowed to be turned off except this one. The worst part is the feature is so poorly implemented and non-sensical that it is essentially meaningless. I cant imagine who this feature is designed for, certainly not the average user. Which just makes it all the more infuriated that it is forced feed to everyone with no way to turn it off. 

Seriously, do better!

HarpersMike
First Steps

The whole rationale, as i understood it, for the (terrible) new app interface was to allow more customisation.

The addition of cardio load just adds more bad data, that cannot be removed.

As a comment on cardio load, one day it tells me I have to get 160 or more. I run a 10K followed by a walk of 15 miles and I still can’t hit the target. The next day, the target is 1 or more, so I hit the target just getting out of bed. Makes no sense. 

sillyquestion
Jogger

I love my Fitbit, but I neither want or need the cardio load "advice" provided. I have fibromyalgia, if I followed the advice it would make me ill... if I don't follow it I feel like a failure and become less motivated to exercise. 

kayceewot
Recovery Runner

TO REMOVE POPUP…the steps I took…

On phone app, click on Cardio Load. Click on “…” in top right corner. Click on Manage data. Delete all data.

Return to Today.

I then swiped to close out the Fitbit app. Next time I opened the Fitbit app, the pop up does not appear.

Am I dreaming? Is this a fix to this much hated pop up? I hate it too. 

ssrivastava
Recovery Runner
Oh good. I will try it too.
Thanks
domingsm
First Steps

Please get on this. We want the option to permanently opt out of the “Ready to hit your target today?” popup. It wouldn't be so annoying if it only showed when you first open the app in a 24 hour period, but it shows up every. single. time. the app is opened. I am so sick of having to close it or to scroll past it to see the tiles that I intentionally placed at the top of my display. This is such bad UX. Please just get rid of it, or make it part the Cardio Load tile so you only see it IF you want to check out the Cardio Load data. You are forcing a metric on people who are not actively choosing it.

Ishagirl
First Steps

Sorry to say, that is only a temporary fix. You'll have to repeat it at
least weekly.

Roscarn28
First Steps

Adding my vote. Please remove this, it’s actually de-motivating and harmful to a lot of us, obviously. 

md57
Recovery Runner
  • Coming up to 3 months since this horrible "feature" was forced onto us, with Google showing complete contempt for its customers by ignoring our pleas to remove it. I'm 67 years old and even if I do 75 active zone minutes a day I'm still being nagged to increase my workouts! This constantly inaccurate popup is virging on dangerous.
AndreaT
First Steps
I am convinced that the google software engineers and their managment do
not wear fitbits or have any real quality control. There is no way they
would allow for these prompts to continue if they used their own products.
The prompts borded on abusive!
Elhutton
First Steps

Completely agree. The Cardio Load “advice” is usually inappropriate or unhelpful. I’ve been training for 20+ years, know very well how to get my training right and if I followed FitBit advice, I would be putting myself at risk. It makes no sense that we can’t disable it - please change this!!

cylonvamp
Jogger

I'm trying to remove the cardio, I'm getting really tired of seeing "are you ready to hit your target"? No, no I'm not ready. I followed the suggestions on how to remove it. It keeps popping up like a zombie!   Fitbit went downhill when Google bought it. 😞 

Ciceronroma
First Steps

I hate the Cardio Load pop up so much. It is absolutely useless. It lies to you, and makes no sense whatsoever, and as other users have commented, it even suggest dangerous things.

Yesterday I hit the gym for an hour and a half. Lots of cardio, lot's of muscle work. My muscles are sore today, and I am tired. I should dedicate myself to some light cardio, and that's it. But Cardio Load is adamant I need to achieve nearly 200 cardio loads today! That would require me to run for 3 hours straight and end up severely injuring myself due to overwork.

Take this stupid thing off my dang Fitbit app, it is absolutely infuriating and its making me hate your product.

Juliann46
Jogger

Is there any feedback about when a decision may be made about the cardio load message now it's under consideration? I'm rapidly losing patience with it, it seems to be popping up more frequently and I'm close to buying a different fitness tracker and abandoning fitbit. 

Bleep1967
First Steps

Get rid of cardio load pop up or at least allow the user to delete it. It is so annoying!!

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