Allow us to move or delete Cardio Load prompt

[BonBon7]

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

Moderator Edit: Clarified subject

[cpc54]

I got home from a personal training session and got the above popup from your app.

This is not MY target!

My targets are set by me with guidance from my personal trainer not you. I am considering moving to a smart ring and removing the Fitbit app from my pixel watch and phone. That you don't allow your customers to choose to remove this nagging popup show immense discourtesy.

The algorithm used is poorly implemented anyway as one day you can be told you are in danger of undertraining and the next that you are in danger of overtraining.

The option to remove the popup is not something that should be simply "under consideration" but should have been an option from the beginning.

Moderator Edit: Formatting

[Sarahcapulet]

cardio load also doesn’t work for manually uploaded exercises, so when I do an exercise and upload it, I receive a 0 score, and then get a message I can’t delete every time I open the app saying I’m not doing enough cardio and am at risk of undertraining. To be honest, I dislike this feature so much that I am going to get a different brand device. 

[MaXPainT]

I think at this point enough has been said about the pop-up so let's have some fun with the algorithm's shenanigans. Here is mine giving me targets of 0-25 all week, then Sunday comes and hell let loose with a target over a 100. Even if I was sick or recovering (which I wasn't) in what universe this is a healthy or realistic increment?

 

[Jessleewilson]

I completely agree with the request to remove the cardio target. One day I get a worried message about resting and strain and then I suddenly get a message about undertraining. The tone of these messages feels very demotivating and condescending - and the location on the app is so prominent. It seems like there's an abundance of negative feedback about this feature. Why can't fitbit at least allow it's consumers the option to opt out?

[ewbanh]

Begging FitBit to get rid of this. I'm this close to cancelling my premium subscription and giving up on FitBit entirely because of these persistent, obnoxious, useless popup notifications every time I open the app. This is not a "feature" I care about or want and I cannot get it to go away. The community has been begging for a fix for MONTHS now - please, listen!

[rukiddingme55]

Agree with all other commenters about getting rid of the annoying cardio load pop up. I do not care about cardio load, so I disabled the tile, but still get the pop up. The message comes across as tone deaf, especially on days when I'm trying to take a recovery day or am not feeling well. Please allow us to turn the pop up off permanently!

[BecS81]

Honestly it seems like a mistake in the back end somewhere if people are turning off the tile but still getting harassed by cardio load. It shouldn't be a difficult decision to correct a mistake!

[itsbreesus]

Adding on that the placement is so intrusive. If Fitbit is requiring these banners to be present, why can't we choose their priority and place them at the bottom of the page? It's a third of the primary UI. This feels like an issue related to Google; Fitbit didn't force features on us before they were bought. 

[Adr1an2025]

This was first raised here last year. There is clearly a bug which is forcing this feature on users who don't want it and have deactivated it and another which makes it impossible to close when it does appear. Thanks to these bugs, users who have actively rejected it are finding it constantly clutters up their screens with an irrelevant, unwelcome message, pushing things they have activated and do want to see out of sight. How can a fix for this not be more of a priority?

[AltoWoman]

One more request to get rid of the cardio load message. There's no reason that that message should be there when I have disabled the related tile. The metric is absolutely meaningless anyway, and closing the message does no good because it just reappears the next time you open the app.  

[cushlaPS4]

I have an X on my are you ready to hit your target today? And I find the message really snarky and offensive, and when I go to hit, it doesn’t go away… It tells me I’m at risk of under training while my readiness is really high. I work two jobs. I’m a busy mom. I do what I can to try and work out. Give me a break… why was this even introduced? Clearly I have a Fitbit to try and track what I’m doing and to get an idea of where I’m at??? WTH ;(

[lauraad]

I agree! I hate this feature so much!!

[Medazzaland]

Yes, please allow an option to remove these notifications. 217 active minutes today (500 for the week) and it's still telling me to push harder. I did over 2 hours of dance aerobics today, that's more than enough. These messages are condescending and dangerous.

 

[j0toro]

Absolute detest this feature. It has no idea of our goals, health conditions or well bring and is utterly obnoxious. I've requested my cardio load data be deleted and yet still get these pop ups over a month later. I don't want my Fitbit telling me what it thinks I should be doing. My device is set up to track things I need for my health, according to my PT and dietician. Not to mention it allows for no downtime if you're sick etc without you feeling shamed. 

Utterly deplorable and obnoxious feature. Get rid of it or allow us to. 

[Bonniebonnie]

I do not consent to having any of my data used to create cardio load prompts.

I've never consented to this. When I delete my cardio load data, a week later, I get the prompts again. What's worse is that my data still goes back to all the time that I deleted previously. I have no rights to my own data with fitbit, as they are making very clear.

If any prior consent was hidden in any terms of service, I revoke it. 

[guitargrrl]

I’ve “had lower levels of activity lately.” Well, yeah, I got Covid for the first time ever four days ago. And even though I got bad sleep and my Readiness is low, that stupid prompt wants me to target “58 - 85 cardio load” today. WTF?! Please. Make. This. STOP!!!

[sportyshorty]

Agree that I want to remove cardio load notifications. I follow a strict running schedule and the shaming messages about not hitting my load to saying I'm not ready to train despite how I'm feeling/my training schedule is unhelpful and frustrating. 

[Kim808808]

I’m adding my vote and comment to disable the cardio load and readiness pop-up. Its suggestions are wildly inconsistent and the tone of the message is unnecessarily shaming. When we hide the cardio load tile, it should also hide these pop-ups. Why hasn’t this been addressed yet?

[tressalynne]

I've been trying (to no avail) to turn off the persistent 'cardio load' reminders. That's not why I'm using the tracker. PLEASE let us turn things like this one or off completely! 

[miminaz]

Hello,

I ditched my pixel watch for about a month. Fitbit app has had an update in
that time, and I'm now not seeing the cardio load prompts. Granted I only
put the watch back on a couple days ago, but hopefully the app update has
solved this .

[BreeDee909]

I have completely given up on this being fixed.

I go for an 8 km run and that stupid message still pops up, asking if I'm "ready to hit my fitness target" for the day. Sorry, is running 8 km not enough?

I've begun researching other fitness trackers. This is absolutely ridiculous.

[CardioLoadSux]

Not sure how many people have to comment over the course of months to figure out how to change this. I feel like no one really wanted this cardio load feature. It's close to pushing me away from Fitbit, which I have used for almost a decade at this point. I like the actual fitbit device, but this cardio load feature is ridiculous. 3 hour hike "YOU ARE OVER TRAINING". Next day I rest, "YOU ARE AT RISK OF UNDER TRAINING". It feels like Google/Fitbit have decided to gaslight us. I am learning to ignore this feature and just train for my own goals and not some AI bull-shirt...lol, but it seems hilarious that I have to adapt to ignoring it. If you wanted more of my money, you would just charge me to turn off this feature and at this point I would pay at least $5 month just to escape this gaslighting AI. 

In general, we are constantly bombarded by notifications and do not need more. You have customers begging you to fix this. Just let us move it to the bottom. Just email me about my cardio load and let me use the app in peace. At least I can ignore the emails. Just let us move it to the bottom or turn off the feature. 

I've tried the negative motivation in my own life for a long time. It doesn't really work. BUUUUUT, for the love of all, please, just let us berate ourselves in our own heads. I don't need my smart watch chiming in. 

[Juliann46]

My fitbit app had an update  and for a couple of days I didn't get any cardio load messages. Hooray, I thought, they've fixed it, I don't have to research alternative trackers that don't send me pointless,  demotivating messages about a feature I'd toggled off. Then this morning the message returned.  Not happy. Why has it taken soooo long to sort this? All I ask is that if we don't choose to use the cardio load function we don't get the messages. There are no messages about other functions that are not turned on, why this? I'm back to researching alternatives.

[Lucille2020]

The notifications are not only unhelpful, they are often nonsensical!  And on top of that most of the time when I try to hit the x and dismiss the dumb suggestions, it doesn’t work.  This after turning off cardio load notifications and deleting the data.  How hard could this be to fix?  This is so irritating that I’m researching other options.  

[Calif.Sharon]

Here is an official reply I received from a chat agent this morning:

"Regarding cardio notices, I'm sorry but there's no way to get rid or turn it off as it's a default feature of the app."