Allow us to move or delete Cardio Load prompt

[BonBon7]

There is a new Activity called Cardio Load on my home page and I cannot move or delete it. I don't care about it. I want to see my Steps on the top of the list and now I can't see them because of this new Activity and the size of my iPhone mini. This is ridiculous.

Moderator Edit: Clarified subject

[cylonvamp]

Me too, it really ruins the experience for me. I used to love using my Fitbit Versa 2. ☹️

[ratty_ace]

There are hundreds of comments, many of which describe the very real harm this causes in detail, but I think Felicity9274749 has summed it all up brilliantly - when I see it, I feel bad. They've implemented a feature that makes users feel bad. Isn't that enough of a reason to undo it?

[candace626]

Commenting again to say that it’s been months and I still find this feature to be awful, demotivating, and inaccurate. I’ve turned it off but still, once a week, I get a notification about how my “activity has been lower than usual!” This is regardless of the activity that I’ve done - I’m very happy with my current activity levels. I request the deletion of my cardio load data and it goes away… until the next week, when it pops up again. Not letting us fully disable a feature that many of us deem harmful is bizarre. Please consider adjusting this. 

[cylonvamp]

I work out 60 to 90 mins a day. I take a day off to recover. But that's not good enough. Saturday is usually my rest day. Can't do that though.  I've gone from 'over training'. to 'Under training'.  Seriously? I can't believe the removal of the cardio load feature is STILL UNER CONSIDERATION. I curse it, hit it the 'x' and then it comes right back up like a cursed zombie shambling along, Instead of growling for 'brains' it's growling 'cardioooooooo'  Clearly google doesn't care about our well being at all.  🧟🥺 

[BecS81]

I've had a look at some other suggestions that are under consideration. Some have been stuck there for years! So I guess we can't expect quick action on this, no matter how potentially demoralising or harmful it is.

[Hfair]

 

okay now I feel like it’s just messing with me. Tell me how I’m supposed to do one zone minute but also 79 in the same day?? What on earth 

 

 

[judiloks]

I hate the cardio load messages, and the whole concept for that matter. The “NAG”doesn’t go away and stay away when you tap the x. The fact that Google hasn’t managed to fix this “bug” after so many months suggests they are deliberately seeking to make the whole fitbit platform unusable. The assigned cardio load goal for the day also appears to be utterly and ludicrously arbitrary. The cardio load values assigned on any given day seem to have no relationship to the actual efforts expended. Google took a good product in Fitbit and ruined it. Your programmers aren’t even able to handle the difference between metric and imperial measurements. Another permanent “bug.”

[LadyBel]

@PersonHuman oh I think you're onto something 🤔

What part was off topic? Did you point out that other tracker providers are superior purely because they don't go out of their way to hurt users? Did fitbit decide our welfare is off topic? 🤔

[Keiga]

Yes please allow this prompt to be disabled. I find it demotivating and unhelpful, as its suggestions don’t align with how I feel (this is the same reason I turned off the readiness score). I would have a better experience with my Fitbit app if I wasn’t forced to see this readiness prompt 

[Esso1962]

Get the insistent and totally redundant message off my fitbit screen! It is a total turn-off!

[BecS81]

If they can't remove it, are they just humouring us by saying they're considering it here?

[PersonHuman]

I see fitbit deleted yet another user's comment about switching to Garmin. The mods dont seem able to respond to our actual concern, but they are great at removing comments about the competition. I'll start my clock and see how long it takes for them to delete this. 

[Esso1962]

It is quite disturbing how a Google Designer/Creative Team comes up with features that discourage Fitbit users from wanting to use their watch. And refuse to remove it. 

The moderators in this community seem to function as pacifiers. 

[cpc54]

Today at the gym my cardio load actually started counting down. One minute it was showing I had achieved 22 and then it suddenly dropped to 20.

If Fitbit aren't going to make this useless feature optional they could at least make it work!

[Esso1962]

Exactly! I really feel that Google is phasing out Fitbit, at the expense of
the users. Well, they don’t care, they are just interested in the
underlying data….

[Esso1962]

They’re all over the place with their failing data.

Since Google has taken over, accuracy has been divested. I see it in my
resting heart rate -so much higher for no reason at all-, my climbed stairs
-even when I walk around in my apartment I am presumably climbing away 🙂
- and all of a sudden my oxygen saturation data are missing on most days.

Thanks, Google!!!

[PersonHuman]

I don't even care about my watch anymore, it's just a sleek timepiece. What I care about now is the response we are seeing from fitbit\Google... crickets. This is an easy fix. I'm sure Google has someone working for them who could program in a toggle pretty quick to make this feature optional. So either they are incompetent, or they don't care. When a moderator recently removed one of my comments asking the community about a competitor, I asked if I had been missing any comments abiut all this from a moderator... crickets. So they are deleting comments about the competition while ignoring the issue for about a year? This is now beyond requesting help for a product, this is about business practices and customer service, and it is clear now that I won't be buying any more devices with Google or fitbit branding - after speaking in defense of Google for decades. This is how a company behaves when it gets so big it just care about its customers anymore.  

[UptownGuy]

I finally gave up and bought a competitor's product. I'm wearing my new
watch on one arm, and my Fitbit Charge 5 on the other arm. So far all the
data seems to be pretty much the same, so I won't be giving up anything by
changing brands. My Fitbit Premium subscription runs out in two weeks, and
I won't be renewing. The Charge 5 will go into my dresser drawer, and I'll
rely exclusively on my new watch.

[cpc54]

Lots of complaints about Cardio Load in the Fitbit forum on Reddit. I suppose Fitbit will ignore those as well. 

https://www.reddit.com/r/fitbit/s/wcmYOalYnH 

[Esso1962]

Thanks for that!!