Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[JkSmiff]

They don’t care or they would have listened a long time ago.

[FitbitUser331]

Hey look, it is in sale..wonder if it is selling after all these "improvements"  

 

[rayelynne]

Google is selling?

[FitbitUser331]

Yes, got this email from them today 😀 

I don't know of anyone who bought fitbit recently,  and those people were the dedicated fitbit fanboys just a couple of years ago....like me

[rayelynne]

Yes, very disappointing.

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[Counselor123]

Google purchased Fitbit some time ago.

Sent from my Verizon, Samsung Galaxy smartphone
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[Kfwieder]

I wish I could reply to this post!!1

[Sleepycat2]

I hate the new fitbit sleep information. The sleep information was the main reason I got the Fitbit. The new app gives no useful information. For the first time I’m losing interest in wearing it. I’ve had it for years and considered getting a new one because the battery isn’t as good as it once was, but I’m glad I didn’t. It’s not worth it. I’m going to get a battery for the watch I used to wear before I got the Fitbit, and save the hassle of charging my watch every few days. 

[rayelynne]

Me too. It makes me so sad and angry.

[rayelynne]

Yes, feedback on this site is discouraged.

[NeverReadyEddie]

I rolled back to an old version of the app that had the great and much clearer sleep summary. Unfortunately the old version is starting to play up and the exercise record is missing a ton of walks and my linked Peloton workouts. They show on the home page on the day I do them so they are being correctly sent to Fitbit but when entering the exercise details page they are gone and never show there.

I think I will need to give in and upgrade to the latest app version and say goodbye to the old sleep summary page.

Edit: Updated and the exercise page is fully working now with all my Peloton workouts there going back weeks so that's good. But there is the eye sore of the new child's line drawing sleep summary chart. Yeesh.

[PotionBrother]

I did the same and I found that I had to reconfigure for the walks. All
fine now, with the sleep graph and everything else. It will probably
degrade eventually. But, will give me time to choose a better option from
another company.

[Jjserina]

I am very disappointed with the sleep monitoring downgrade. Sleep tracking has been very helpful to me over the years and the new downgrade seems to provide only data on sleep duration. If Fitbit is continuing to collect sleep data, please return a more complete sleep summary page reflecting all the data collected.

[rayelynne]

Sad, disappointing, and very surprising this has not been addressed by Google with the thousands of complaints.

[Mad_Jack]

My opinion on what is going on here. Google Pixel watches could not compete with Fitbit watches. Pixel watches are more expensive and when they bought Fitbit were an inferior product. Instead of competing with Fitbit they bought the company instead. We are now seeing Google slowly killing off Fitbit. A clue. If you have followed Fitbit over time they would introduce new and updated products in November for the upcoming holiday season. What did the introduce this year for the holidays? Crickets. The only reason Google purchased Fitbit was to eliminate the competition and poach a few features. Google will continue to discontinue things that we liked about Fitbit until there is nothing left. They will then completely discontinue Fitbit.

I got my first Fitbit Zip when they first came out and had several Fitbits over the years. The last I knew I had logged millions of Fitbit steps. I no longer know how many steps because this total step count is also gone for good. My Versa 3 is still working fine. But I don't know what I will get when I need a new one. It likely won't be an overpriced Pixel

[JkSmiff]

Yes. As am I.
Jenna

[rayelynne]

Disgusting but true

[Jjserina]

Now I'm even more confused.

On 11/12 my sleep timeline was downgraded to the simple sleep duration chart.

On 11/13 I found this community and posted a comment requesting Google bring the detailed sleep timeline back.

On 11/14 my detailed sleep timeline came back including Awake, REM, Light, Deep. Exactly like before the downgrade. I thought 'Thank You Google, you are listening to your customers'.

On 11/15 I was downgraded again to the simple duration chart.

I'm not sure how to interpret this. The data and the means to process it are still there, is there something we can do to get it back? 

[Vallaing]

What does it look like?  I’ve posted my below 

 

 

Yesterday after months on not updating I finally did😔. The reason was it was taking hours to charge and I’m hoping it solves it.  

miss the old sleep timer but all info seems to be there, just not as clear.  

For example my sleep oxygen just said low.  I looked it up and that appears to be normal.  Much preferred the old easy at a glance chart.  Here’s what I have now.  

[annieb57]

Hi,

Going off my experience, you get the very basic chart when you have t had enough sleep to compute it or if you score is below a certain level.

i am still getting the hideous sleep and my sleep data from the Feed page has gone.

However, this week,  I have had two very promising things happen.  First of all I received an email from Google asking me about my experiences with the Versa 4 and the app.  When I had completed the questionnaire it asked me whether I was prepared to speak further. As I had given them both barrels in the questionnaire I agreed to their request - whether it happens remains to be be seen.

Then yesterday when I was using the app ( a rare occurrence these days) it asked me how I was liking the app and a number of other questions - you can imagine my reply.

The questionnaire told me that when one company buys another company it’s called ‘an acquisition’!  Well, in my day, this was called ‘asset stripping’.

Im taking this to be encouraging signs that someone is beginning to listen.

[RAD001]

I still have not updated the app and I still have not moved my account over to google so I still have all the old stuff that everyone misses.  I am also on an android, and everything is still working great.  I would like to upgrade, but after seeing all the comments on here I really don't want to.  I will keep using the old version for as long as I can.  I have been with Fitbit for 10+ years and have had many of their products and i have always loved this product.  I really wish Google would pay attention to all these comments and realize what they did.  I really miss the challenges as well. they were so fun and it was great encouragement.

Annieb57 I am hopeful for you that you get some response from them on your questionnaire and that maybe they are starting to listen.  

[rayelynne]

I also miss the challenges.

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[CRoberts75]

I think the general consensus on this by everyone that has posted to this
site, is Google bought fitbit, and they are producing a Google tracker.
Therefore they are not going to fix anything, because they want fitbit
users to switch to their Google tracker. They evidently do not realize that
none of us plan to purchase their tracker because of their own stupidity of
ignoring our pleas to restore the functionality of our fitbit devices.

[Sleepycat2]

Someone said that Fitbit wants us to upgrade to their paid service to get
the data we used to get for free. Not a chance. I won't purchase from a
deceitful company. Someone else said the company that bought Fitbit wants
to run them out of business so we buy their version instead. Not going to
happen. I'm tired of charging my device every couple of days. I'm going
back to wearing my watch that uses a normal watch battery. If it's true
that the company who bought them wants to run them out of business I hope
they get their wish, and they too go out of business and lose everything.

[cindyp2]

I can't seem to reply to previous posts.  this is for Vallaing:   

I get the same thing on my fitbit inspire 3. it's only a year old and i updated it a few weeks ago, i think.  

what i don't like is they took away our ability to delete extra sleeps because we dared to sit still for a few hours.  so it counts on the score.    sit at the computer, sometiems i sit and read for a couple hours.  i thought it didn't count anything less than 3 hours.  sometime i do actually nap so that dosn't bother me.