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Let us delete in-app notifications/messages

Status: Released Submitted by on ‎07-28-2018 08:26
1,301 Comments (1,301 New)

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting.

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1,301 Comments
allissonrs
Recovery Runner
‎01-24-2018 07:17
‎01-24-2018 07:17

Yes I totally agree, its frustrating and I hate opening the app every day and seeing the notification button for the same message that is over 3 weeks old. 

Thanks

Sugar1924
Strider
‎01-24-2018 08:11
‎01-24-2018 08:11
Over 3 weeks? You're lucky! I have notifications from 4/7/17-11/11/17 which is when I found out how to turn them off.

Sent from my iPhone
IBU52
First Steps
‎01-24-2018 08:42
‎01-24-2018 08:42

I synched an old Fit Bit to my account and I got excited as the notifications were gone, but as soon as it finished synching -- there they were again. Bummer!

Sugar1924
Strider
‎01-24-2018 08:56
‎01-24-2018 08:56
Figures, guess we'll just have wait until the despots running Fitbit purge the notifications OR they LISTEN and allow us to delete them. If you open the header "Let us delete..." you get to the moderator and vote! Vote often and tell your friends!

Sent from my iPhone
Nurse7
First Steps
‎01-29-2018 01:39
‎01-29-2018 01:39
I didn’t manage to delete the old ones - I only managed to prevent more coming! I went into the Fitbit.com website and found the little ‘gear’ icon, settings etc

Sent from my iPhone
Sugar1924
Strider
‎01-29-2018 10:45
‎01-29-2018 10:45
And that is in error. I have more than 100 notifications that I can not remove. There were at least 3 per day from 8/7-11/11. That's 96 days and at least 288 notifications I can not delete. Good thing I turned them off 11/12!

Sent from my iPhone
OdysseyJudge
Recovery Runner
‎01-29-2018 10:54
‎01-29-2018 10:54
Go to: community.fitbit.com

Under search, type “Let us delete in-app notifications/Messages”

Click counter on left side .

This is where the developers look for input.

Harriet
Sugar1924
Strider
‎01-29-2018 11:12
‎01-29-2018 11:12
Good, I did the same. At least no new ones are coming to me. And guess they're still being generated, it I ain't getting them.

Sent from my iPhone
Sugar1924
Strider
‎01-29-2018 11:16
‎01-29-2018 11:16
Click on the counter often!

Sent from my iPhone
jtarn
First Steps
‎01-29-2018 15:43
‎01-29-2018 15:43
Thank you! So well said! I figured out how to stop the notifications, but sadly it was at a point when I have less than 100 on my dashboard - probably about 80 of them. So now I wonder if these will ever go away! May be stuck with them forever I guess! Or until I pitch the whole Fitbit into the trash...

Sent from my iPad
stuartneils
First Steps
‎01-30-2018 03:11
‎01-30-2018 03:11

Notification 'Delete all' button please

Nurse7
First Steps
‎01-30-2018 16:27
‎01-30-2018 16:27
Yes and I’ve got 196 stuck there!!!

Sent from my iPhone
Nurse7
First Steps
‎01-30-2018 16:29
‎01-30-2018 16:29
Nope - I have 196 cluttering up my phone 😨

Sent from my iPhone
Sugar1924
Strider
‎01-30-2018 16:32
‎01-30-2018 16:32
I agree

Sent from my iPhone
ptk999
First Steps
‎01-30-2018 20:25
‎01-30-2018 20:25
Nothing works

Sent from my iPhone
Nurse7
First Steps
‎01-30-2018 21:28
‎01-30-2018 21:28
No😡very frustrating indeed!

Sent from my iPhone
OdysseyJudge
Recovery Runner
‎01-31-2018 06:43
‎01-31-2018 06:43

Folks:

Please go to: community.fitbit.com

Under search, type “Let us delete in-app notifications/Messages”

Click counter on left side .

This is where the developers look for input.

 

 

IBU52
First Steps
‎01-31-2018 06:51
‎01-31-2018 06:51

I don't think the counter next to "let us delete" is working correctly, as in it was higher yesterday.

 

I have called customer service about this issue and they cannot help. One thing I have thought of is to create a whole new Fit Bit account and start over without the notifications.

jtarn
First Steps
‎01-31-2018 15:37
‎01-31-2018 15:37
Has anyone else experienced this...I have gone to this site to vote. I click on the thumbs-up square, and the number goes DOWN by one! I click again, it goes back up by one, essentially does not count my vote! What's up with that??

Sent from my iPad
Wooker1
Recovery Runner
‎01-31-2018 15:44
‎01-31-2018 15:44

Fitbit truly hates their customers! What else would cause this company to ignore a request to allow customer to delete notification on THEIR devices!!

OdysseyJudge
Recovery Runner
‎01-31-2018 17:37
‎01-31-2018 17:37
Go to: community.fitbit.com

Under search, type “Let us delete in-app notifications/Messages”

Click counter on left side .

This is where the developers look for input.
Sugar1924
Strider
‎01-31-2018 17:59
‎01-31-2018 17:59
Done that a lot. Does anyone wonder if there is a forum of people who like the notifications? I doubt it but remember we only get messages to be able to delete them. I’ve been complaining since 4/16!

Sent from my iPad
Sugar1924
Strider
‎01-31-2018 18:12
‎01-31-2018 18:12
That I have not seen yet, if I vote enough I will. It appears to be so obviously that people despise this, so why won't Fitbit listen? So frustrating 😡😤:double_exclamation_mark:

Sent from my iPhone
Pheoniz
First Steps
‎01-31-2018 18:48
‎01-31-2018 18:48

I am thinking about just ditching the Fitbit and going with another company. I will pay more but this is okay with me.

Sugar1924
Strider
‎01-31-2018 18:48
‎01-31-2018 18:48
Aren’t the notifications part of the app? I just checked the counter and I find it hard to to believe that only 309 thumbs up have occurred since 4/15! I think I’ve had more emails asking to delete notifications than that, lots more.

Sent from my iPad
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