Let us delete in-app notifications/messages

[rubyrune]

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting.

[YojanaFitbit]

Hi @TXJosef, thanks for taking the time to share your feedback with us. Sorry for any inconvenience this might be causing you. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

I hope to see you around.

[Lolpowell]

I want to be able to delete the automatic notifications received within my app. I have hundreds telling me only 1,209 steps to go to reach my target etc etc. These are irritating and taking up unnecessary space

[EdsonFitbit]

@Lolpowell Thank you for your suggestion to having an option to delete automatic notifications.

I moved it to this thread to maintain this board organized and because it is the same idea.

[Carolyn548]

How many people does it take to complain before this feature is either fixed or added to our aps.  I hate having messages on my fitbit older than a year long.  I see that several people are asking for this fix.  Nothing done nor nothing planned.

[YojanaFitbit]

Hi @Carolyn548, thanks for taking the time to share why you would like to see this option. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

I hope to see you around.

[Shaynut6]

How about letting me manage (delete, read, etc) my notifications? Either that or give me a way to turn them all off. They are worthless when the list is endless and from years ago. 

[YojanaFitbit]

Hi @Shaynut6, thanks for taking the time to share why you would like to see this option on the Fitbit app. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

I hope to see you around.

[SunsetRunner]

I go on both the websites and app, and I'm very annoyed at the oncomeing notifications and messages, I want to delete them but cannot beacause.... I actually don't know why.... But please add this. That would be very helpful!!!!!

[SunsetRunner]

Whoops..... I failed.

[YojanaFitbit]

Hi @SunsetRunner, thanks for taking the time to share why you would like to see this option on the Fitbit app. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

I hope to see you around.

[SunsetRunner]

Hi, everyone, so I want  to be able to delete messages on the app, I have unwanted notifications, and I want to get rid of them! They are annoying 😠😡 and I have it because of the message box will show notifications, but not give me them. Vote if you agree, and I bet some FitbitCommunity members just gonna delete this like they have the other posts, or merge it, cause that's all they seem to be able to do! It drives me nuts! Because when I want to get a message out, they delete it.... So make something to be able to delete notifications please!!!!!!!

[YojanaFitbit]

Hi @SunsetRunner, I really appreciate the feedback. This feature suggestion already exists, so I’ve moved your post here. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes.

To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

I hope to see you around.

[JuanFitbit]

Hi @rubyrune and thanks for sharing this suggestion, which has received votes from other community members. I’m happy to let you know that this suggestion has been picked up internally at Fitbit and is being considered by our team. This suggestion will either remain ‘Under Consideration’ until released, or else move to ‘Not Currently Planned’ if it’s not viable right now. Further updates will be posted here.

Please remember that if a suggestion is chosen for development, it can take some time before updates are available or a release is finalized, so thanks in advance for your patience. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs. Fans can continue to vote for this feature suggestion while it is under consideration.

[Cburton320]

I can't believe that I am not able to delete messages. Are you serious?! You guys are a multi-million dollar company and you're telling me we cannot do something as simple as delete messages? I have messages in my app that are over 100 days old. I do not want to hear the system displays the most current 100 messages. That is not a solution, I need them to be deleted. Please have a supervisor reach out to me. I know your developers can manually delete messages. I will be following up with your company if I do not receive a response within the next week. If no action is taken I will take the next steps.

Thank you,

[LizzyFitbit]

Hi @Cburton320. Thanks for explaining why you'd like to have the ability to delete your messages from the Fitbit app. We've moved your comment into a similar suggestion which has been updated as "Under Consideration". You can check this other suggestion here. We understand how helpful this feature would be for you and we appreciate you for taking the time to participate in the Feature Suggestions board. Please click on the thumbs-up to show your support.

[Cassie34]

How could we go about deleting messages in the app or the dashboard that is no longer needed on our phones??

[YojanaFitbit]

Hi @Cassie34, thanks for explaining why you would like to have this option. I've moved it into a similar suggestion which has been updated as "Under Consideration". You can learn more about here. Keep adding your suggestions!

[pammer54]

Recently just started using the phone app.  Did a live chat and the gentleman told me I needed to come here to give my suggestion.  Is there a way to delete old Notifications?  I have them going back to 2017 but ironically there is nothing for 2019 or 2020.

[EdsonFitbit]

Hi @pammer54, thanks for taking the time to share your feedback about being able to delete in-app notifications. This feature suggestion already exists so I’ve moved your post here to keep this board organized.

[JuanFitbit]

Hi everyone, and thanks for sharing this suggestion. We’re very happy to let you know that this has been released on the Fitbit app. You can now delete the in app messages and notifications.

Android : Please keep pressed the notification or message you want to delete and you'll get the option to delete/remove it. 

iOS: please swipe the message/notification to the left. You'll get the option to delete the message/notification. 

@rubyrune , in recognition of your excellent suggestion, each of your votes will now count as 5 votes – you have the power! Thank you for sharing this idea, and thanks to all the voters and commenters for your enthusiasm which has now materialized for everyone’s benefit. We hope you all enjoy this new addition to the Fitbit product or service!

[pammer54]

Thank you for making this app change. I have already deleted them all!

[Lrizzo]

Thank you!!!

Sent from my iPhone
Lena 

Moderator edit:  removed personal information

[cerhall]

I just deleted all my notifications.  I appreciate the fact that the users input is acted on by Fitbit.

[Entwood]

Still unable to delete the rubbish from the "feed" section of the app ... holding the message achieves nothing, three dots only gives the option to "report" the message .. along with all the folks who have posted over 1500 messages over 5 years .. we would simply like to delete unwanted mesages from the app .. not difficult surely .. and you've been asked so many times it's untrue.. but, as always, to fitbit .. the customer knows nothing. Getting to the point I might well just bin this and get something that works how I want it to,

[SunsetRunner]

I think Google finally fixed the messaging.