Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[Transplantwest]

Since downgrade the only usable data was on the dashboard online, not in the app. Since migrating it to GOOGLE it's only the useless info in the app. So Google has lost me as a Fitbit user, customer and I no longer use Google search. So thanks for nothing google, selling OUR health data but stopping it from being useful to the user. SMH.

[Transplantwest]

Since downgrade the only usable data was on the dashboard online, not in the app. Since migrating it to Google GMAIL it's only the useless info in the app. So Google has lost me as a Fitbit user, customer and I no longer use Google search. So thanks for nothing google, selling OUR health data but stopping it from being useful to the user. SMH.

[Jenn25]

I 100% agree with you! I have been a Fitbit user for about 7 years and the removal of the desktop dashboard is having me contemplate switching to another tracker. It speaks to the less than ideal useability of the app if we prefer the desktop dashboard! My main pet peeve is the fact that if my tracker records a walk as an elliptical workout, which sometimes happens for me, I can easily change it to Walk on the desktop. In the app, it doesn't allow you to because distance walked was not logged and it requires a number in that field. What. the. hell? I liked being able to view and search in my workout history, as well. With so much competition in the fitness tracker arena, they are really doing themselves a disservice by inconveniencing customers this way. Not happy.

[blissfulNemo]

Fitbit trackers are garbage, always have been. They last less than a year before needing replacement, crash constantly, etc. The website was the only reason I've stuck around as long as I have. So now that they have completely betrayed their loyal users and removed the only thing good about this whole thing, what are some good alternatives? Let's get some ideas going - it's time to move on.

[dugless]

I was unaware the website Fitbit dashboard was going away when I upgraded from Versa 2 to Versa 4 at end of June and this would changed my decision for sure. 

I'm not visually impaired, but at 61 using the website w/ my laptop or pc was a much better user experience.

Not all of us live on our smartphones & use them for everything, but prefer using a pc.

[InsomniacYes]

I agree, and this is a thing that Google-Fitbit would be able to use for MARKETING purposes!  It would be a huge advancement in accessibility and inclusion, compared to some of the other health tracking companies that out out there.

[sascha23123]

bring it back

[TurtleJockey]

Personal Trainer for Crunch Fitness and long time Fitbit and Fitbit premium supporter here.  To say the removal of the web dashboard is disappointing would be an understatement.  I am furious.  I will be screaming from social media and in person to all of my clients encouraging them to move away from what has clearly become an out of touch fitness tracking ecosystem.  For a company that initially seemed to have such a desire to improve people's lives - the removal of the web dashboard is clearly the end of an era.  Sucks that I'm gonna have to join either the whoop or apple sheep...but at least they don't take functionality away from their customers.  

[Hrgolfer]

Right on I am 71

Mark Shortridge

[SamzAuto]

I don't plan to feed the Apple beast. I just want the desktop dashboard
back!

[vapeterson]

I also prefer to use the Desktop version of the tracking app because I can get more granular data about my steps, HR, sleep, etc... . I can add and edit foods, group meals, repeat too. Mostly, I use it because I prefer to use a computer for the amount of stuff I'm inputting rather than a phone. You don't even have an iPad sized version of the app. I can't honestly believe that the numbers of desktop users is so low that it justifies turning off your web dashboard.
Well since my Fitbit is getting pretty old, maybe I'll just upgrade to someone else's product that has a better dashboard. Downloading all my data now...

[TT7TT7]

Yes with all of you about the website.

FitBit, Do not remove the dashboard from a website! That is where I edit custom foods and make custom meals. Both a huge time savers and allow me to be more accurate. 

[RobertCh1969]

Agree with all why do this the web was the major way i logged foods and also had many meals added so when i had that meal i didnt have to search for each item individually to add it and doing this on the app totally sucks time to find something else Goodbye google and fitbit

[alexander853]

Taking away the dashboard also means active minutes are gone.  Active minutes were superior to active zone minutes because they gave a better picture into exercise.  Often my activities would not earn any zone minutes but would usually have active minutes.  I pretty much have to run to get any zone minutes.  It is demoralizing to be told you exercised but it doesn't count for anything.  The online browser dashboard was more complete.  Saying the app has all features is patently false.  What fitbit should do is make active minutes another feature of the app.  I suggested this before when fitbit went to zone minutes and it never happened.  If active minutes are gone for good I'm getting an apple watch.

[NeesWeb]

Hey, moderator --

"Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness." 

This isn't winning you any friends.   We want the problem fixed, not "status updates" in the indefinite future.   And talking "about all things health and fitness" is not even vaguely a substitute for having access to the personal data you're hiding from us by shutting down the browser access.

[patinfante]

This just shows how little the care about the community and their customer. Really disgusting. We arent even asking for upgrades. Just keep it the same. 

[N0]

As a vision impaired person, I need the Fitbit dashboard on a pc not a cell phone.  I just discovered it went away today. I have been a loyal Fitbit user for 10 years and now it is no longer a product that I find useful.  You have just alienated a large portion of your customers by this decision.

The app version does not show a last 28 day average or step counts in 15 minute increments.  Both options were available on the web based version.   The 15 minute increments were handy for tracking walks.  Also for times when the battery dies, it is easier to figure out what I need to manually enter.

Guess I will be looking for a replacement product.

[jeffwynnusgs]

Hey Google, are you listening?

*EVERYONE HATES YOU - BECAUSE YOU HAVE IGNORED US.*

--

*Jeff *

[alexander853]

The dashboard online was much more complete.  I used to use it to keep track of active minutes and where I went hiking.  The exercise data was much more complete and loaded better.  Often I can't get old exercise data to load or it takes forever to go back in my history in the app.  Getting rid of the dashboard was clearly a business decision that was best for google but not its users.  I too was a loyal Fitbit user for more than 10 years and it seems like the end of an era to me too.

[shepherdh]

I have been tracking my sleep for several years. For some reason, on some nights, the initial graphs fail to show the whole night, but on the browser dashboard, I can manually force it to use data is already has but isn't showing to make one graph for the whole night. Now that that ability is gone, my Fitbit is almost worthless to me.

[ChrisKetcham]

Taking away the online dashboard was the stupidest thing Fitbit could have done. I hate using my phone, especially for things like this. Entering meals is especially impossible.

Need a new device that will link to website. Ready to make a switch. Any suggestions would be helpful.

[Physio_Greg]

The Web UI for the dashboard has been discontinued. This is a major inconvenience as I regularly entered data daily and have a long history of data. Now there is reduced convenience and functionality.

[Clifford2rocky]

Do your research. Garmin and Apple look good. Some of the cheap brands are Chinese companies.
Sent from my iPad

[Sinjac]

Please bring back the PC web dashboard.    I need full size monitor and keyboard.   Loyal fitbit user over ten years.  

[Jackie_C]

Losing the dashboard on pc is the just spiteful. There is no reason to do it, no benefit to those who already use the phone app, nothing but problems for those of us who find phone apps nasty, pissy little things too awkward to bother with. I will find another health watch, which may or may not have a pc dashboard, but at least I will know that going in. With fitbit, since you had a pc dashboard already, and have zero reason to close it down, I see no reason to maintain my years of loyalty.