Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[june7910]

7:21 AM

You sent

I am disappointed that the web based dashboard is no longer available. Can we please bring it back. I have had a fitbit since 2015ish, I prefer to use my computer, for example, I am using my computer now.  I was using the web based version to track food, weight, heart rate, etc. Too hard to see everything on the phone.

[JamricPhoto]

I agree 100%

[gtrace822]

I agree, without a website I will stop using my Fitbit after 11 years and switch to a more user friendly device.

Good job Google for screwing up a good product!

[SDHarrell]

Google sucks - they make a mess of everything they touch. They keep pushing everything to their android phone. Bring back the dashboard! The app is a typical google mess - no details. Can't track anything. Time to buy a garmin. F' google!!!

[cdowlatshahi]

What ARE our options? I’ll happily switch.

Basically I want exactly what Fitbit just took away.

[maryhenry]

Restore the browser-based dashboard immediately.

Moderator edit: Clarified subject

[10221804]

Please bring back the dashboard! It was the only reason I used the fitbit! I can't be entering all my food and stuff on my phone screen, it's too small and that would take forever, plus I like following the screen all day on my computer.

Moderator Edit: Clarified subject

[10221804]

I totally agree I'm all done with Fitbit without the online Dashboard. Does anyone know something similiar? Because I won't use Fitbit without online access.

[AnnaMariz]

Without the PC app, this device is useless for me!

[capitanpelusa]

This is unreal. What an absolutely terrible change. What are they thinking? The service is completely useless to me without the web dashboard. I'm sure a lot of others feel the same. 

[capitanpelusa]

This is the most brainless choice Fitbit could have made. Literally your entire community is pushing back, so you better actually listen. If not, I'm just happy I haven't yet purchased a Versa 4. I've been a customer since 2015, but I'll be moving to another company unless this is resolved.

[drgp]

Bring back the web site interface.  The app interface is not nearly as good.

[TwoWorlds]

I agree

[SunsetRunner]

I agree with all comments criticizing the decision to do away with PC based Dashboard information.  The level of workout detail available on the phone app is insufficient.  My wife and I have been using various Fitbit products for 9 years.  I will now be shopping for other devices because of this recent decision.  It's a baffling and highly disappointing decision (from a consumer/customer viewpoint).  

[JEGL]

MyFitnessPal is actually pretty cool and syncs with the Fitbit app. It can get the fitness info from the Fitbit device and generates a dashboard that can be viewed natively on their site, mobile phones and tablets. It is add supported and for $77 a year you can get more features and remove the ads. 

Overall is much easier to use than the Fitbit portal. This solves my immediate needs.

[SueC8]

Has anyone tried myfitnesspal? https://www.myfitnesspal.com/account/create/welcome

It claims that it can link with Fitbit accounts on Android or IOS and has a web browser that syncs with these accounts, so is this a dashboard and is it included in the free version or is this a paid premium feature?

It is sad that Google Fitbit customers have to resort to absurd work arounds to get a feature that has long been a Fitbit standard.

[chriswilliam999]

Agree with all the comments. Using the sub par phone app is several steps back from what fit bit use to be. I am another customer that will be tossing my versa if they don't restore the web dashboard and functions.

[Zinnia]

DITTO!   This is truly one of the most mismanaged business changeovers (for customers) I've ever witnessed.  I am so sorry to see the dashboard just disappear.  I thought I had done the suggested transfer but it's appearance and lack of functionality was so bad I opted to continue to use the browser version until 7/8.  PLUS, I recently purchased a new Versa 4. 

[TT7TT7]

My husband uses MyFitnessPal (as mentioned by JEGL) with his Garmin and it seems to give him a lot more info. Maybe being on the same platforms as him will be better for us to share info anyway.  FitBit keeps taking away the features I use. Sure hope the website is made available again.  Seems like all they want it for now is to try to upsell you on products.

[NMJo]

Removing the computer dashboard has essentially made data unavaulable to those of us who are close-vision compromised. I cannot see my tracker at all and on my phone it's extremely difficult. Fitbit has made it impossible for those of us who are vision impaired to use their devices. The person on the chat was of no help at all. I'll be getting set up with a different company as Fitbit no longer supports those of us vision impaired.

[kidpoulsbo]

You have no respect for the people with disabilities who cannot use a phone app no more Fitbit for me when this one breaks the only reason I have this is that it is connected to my health insurance and was easy to keep track of food  why fix when it wasn't broken

[sbdriver]

SueC8

I have been using MFP longer than I've had a Fitbit.  I use the free version, and have no complaints.  

I record my food on MFP, and check my exercise on Fitbit.   Once you sync the two accounts MFP will notify FB of calories consumed, and FB will notify MFP of calories burned.   

[SueC8]

Thanks sbdriver, that helps. I have just joined MFP and using the web based food diary will be a big help. 

The only annoying thing is all the ads and the push to get you to sign up for their premium stuff, but I guess that is what I will have to put up with until Fitbit comes to their senses and restores the web browser.

[cdowlatshahi]

They are not going to come to their senses. It’s gone for good.

[NBarr]

I'm glad MFP works for you but I am not a fan of it. Their food database
is full of inaccurate information especially about restaurant meals. The
last time I looked at it, the basic (free) subscription did not allow you
to enter your own custom foods and meals. I don't want to be forced to
rely on information provided by others that may or may not be accurate.