Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[kevin.broadstoc]

I realy think Google does not care, but would  like to know how to give Google all the pain and frustration they have given us all that use the web app,One thing is I will not be buying another fitbit or recommending it to any of my friends again.

[hideawayhill]

I don't know where to answer, but the exercisequest website is somewhat
helpful, not fully complete. This fitbit community website is difficult to
navigate and find anything. Lose It is great. I didn't even think my
answer went through and don't know if this will, but it's taking way too
much time to navigate it all.

[JEGL]

My MyFitnessPal gets calories burned and weight data from the Fitbit app. It blows away the Fitbit portal


Sent from my iPhone

[JackHenry]

Excellent tip. Thanks.

[Caliban]

Do they have a diet tracker?

[Jetpower]

The web dashboard provided far more utility - especially for several classes of users whose health status requires the web version's 1) data granularity, 2) meal building, 3) food item/portion customizing and more, and which status can also prevent their effective use of the mobile app.  

Over and above those values, the web dashboard uses existing data to advise users when their Fitbit devices are running low on power.  This "push" feature is also eminently available - but not installed - on the mobile app - which harvests that data from the Fitbit, has the email of the owner and can easily be coded to send the status alert in email, as before with the web version.  Connecting those dots is a no-brainer.

@Odyssey13, while the web portal restoration's upvote status is not yet in the top 5, it's very popular.  Why do you believe they won't bring it back to life?

[JackHenry]

I am using Fitness Pal. Quite satisfactory.

[QBeyoch]

Ever since they did away with the browser dashboard, i have found the Fitbit to be less and less valuable.  Am already looking for a replacement since this isn't giving me the same kind of information or the ability to add/edit like before.  What's the point if the feedback from the device isn't even useful?  Way to lose a longstanding Fitbit user.  This is probably my 4th device and likely my last. 

[Jetpower]

It may interest folks to know about an effort to fill the gap:  Fitness Dashboard, using the Fitbit API to provide features of the (legacy?) web portal and some of its own.  Whatever google does or doesn't choose to do, this can work as a stopgap and more going forward.

[choralsinger]

@Jetpower Thanks for the link to Fitness Dashboard. It helps.

[gaganng]

Please bring back web dashboard. Ability to see fitbit app data on a website/PC.

[Altoid4ever]

Agree.  It’s easier to work on a bigger screen like this iPad, etc.

[flinsky]

I agree.   I like my mobile dashboard but sometimes making changes is so much easier on a bigger screen,

[CameraSue]

I agree. The web dashboard was a much better way to manage my step data and activities, Plus, for the last seven days, the app is missing data, and reset my daily step goal tracking. I have been told it is a known issue and to keep checking as they work to fix the problem.

[flinsky]

The app has messed up my calorie burn tracking.   It is about 500 calories above where it is on my device.   I hope this is part of the fix.

[NanaBerlin]

Now that you cannot access the dashboard, you can no longer create custom recipes and log them. This was a KEY feature of the web old app - why throw it out? Everybody has their own recipes and you should be able to save them simply by adding ingredients like any normal person would. The new "Custom" tab in the app forces you to log your foods elsewhere, add up macros and calories and then re-enter them manually. This is makes tracking so much harder!  Not great. Please bring back the old functionality, it was already there! Everybody I know used this feature daily.

[067106]

This is my third fitbit.  With every new device, my data is more difficult to manage.  Without the website, I cannot correct any incorrect data, as my corrections an the app do not "stick".  Today, My device recorded five hours of yoga.  I tried three times to correct the duration.  No dice.  Had to delete the exercise. 

And I am not happy with the Inspire 3.  Not at all.  If google can't do better and do so soon, this will be my last device. 

[BillW1]

I TOTALLY Agree with the comment - I NEED PC access to my history 

[SiouxieM]

I need to be able to access the browser dashboard (computer) as my 70 year old eyesight is not good enough to use the fitbit app on my phone to achieve what I need to.  I used to use the fitbit online dashboard online to input my food, which I can't do in the phone app and to keep track of my heart rates and sleep patterns.  I need to be able to access the history (I've had the fitbit since I had a stroke) for health reasons and to download/print statistics from it!  Please bring the browser dashboard back, so many of us need it!  We don't all have phones that the app is easily 'readable'.

Had you sent out notification that you were going to do this - rather than relying on people visiting the help pages and community forum, perhaps I would have had time to download the history (especially heart rates) to my computer for my health providers.

Google / Fitbit have a duty of care!

[AliceM42]

Amen, amen, amen!

[JackHenry]

They don't care. Google, which has bought out the Fitbit Company, finds
that maintaining a database dashboard for access through the web on your PC
is too much trouble for them, so they streamlined the operation. Thankfully
there are plenty of databases out there such as 'fitnespal' which do a good
job. Then you can use any calorie and step counter and make your
calculations. You re freed from using Fitbit.

[NeedSleep10]

I too want the old Fitbit web dashboard back!!!!!!

Sue Toledo

[AliceM42]

Hi, friend. I saw your posting to Fitbit Community and looked up
myfitnesspal. Does that app connect with my fitbit watch? I have an
Inspire. I'm also wondering if the data from myfitnespal can be downloaded,
I see that it can be printed but can the data be downloaded into an Excel
or .csv file?

Alice

[CursedUn]

@SiouxieM  You could try using MyFitnessPal (.com), it syncs with your Fitbit for exercise, and allows you to enter your food and water. It is a much better interface than the old Fitbit web dashboard. You need to set it up to sync with your Fitbit in the settings. I hope this helps. I feel for you.

[JackHenry]

Hi Alice, very good questions, ones that occurred to me too. Answer as to
compatibility is no. I manually enter the calories used. FitnessPal gives
you a breakdown into fat, carbs and protein as a daily total. It is also
cumulative so you can see the data over time. Google Fitbit sent me a data
download but I could not get the Excel Spreadsheet to read it so I just
gave up. Fitbit is dead to me now. I have abandoned it as a resource. The
best Fitbit was the first iteration (I bought my first Fitbit in 2013)
which was a device you'd put into your pocket and it would communicate with
a USB dongle plugged into a home computer. It worked perfectly. With the
proliferation of new Fitbit devices they became less and less reliable and
would not work reliably via wifi or Bluetooth, hence two devices were sent
back with a refund coming to me. I eventually bought a Charge 6 when the
Inspire instrument stopped charging. The Charge 6 watch gives a false heart
rate about 50% of the time and in my opinion it is not worth buying as it
is rubbish. So here is an opportunity to market an alternative system: do
what Fitbit did at the start, go back to the original idea. The device
should be a combination USB plug/dongle and steps counter to carry in the
pocket, all-in-one, with the USB connector neatly folding into itself.
Combine that with an energy and food database. It should sell for less than
$50. When in the USB slot in a PC reading the steps it would recharge
itself.