Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[Newfitkitty]

You know they say that the app has everything the dashboard does. However, that is not true. The dash board on the browser had where you can favorite your meals so that it would be easier to find. The app doesn't have that. Plus the dash board had the original way (That was way better) the sleep thing looked. The app makes it look like I sung a real hard karaoke song or if I turn it a certain way a very hard level of guitar hero. Plus I much rather look at this stuff on the dashboard then my phone. Don't have to zoom and it was easier on the eyes in the morning.

[SunsetRunner]

👍

[iGotBaconstrips]

Fitbit telling us to voice our opinion but still no change since, bring it back !!!! 

[Noire7]

My work is about to start their new year with the wellness programs. I used Fitbit because it connected to the program's website, so I wouldn't have to manually log everything.

Working 12+ hours a day, sometimes 5-7 days a week, I am really busy!
I do these programs to keep my insurance and get a bonus for taking care of my health.

It's going to be a PITA now to manually enter everything every day for 1-2 hours on top of working and everything else I need to get done.

Bring back the Windows desktop dashboard, you've been asking us to make our opinions, and you aren't listening to a single one of us, Fitbit!

I don't own a fancy cell phone, so that isn't an option! 

[domtrump]

Unless I can get my Fitbit data on my PC - via a web dashboard, I will trash the device. There are plenty of others out there. I can not see and work with the tiny little phone screen. I also need to easily transfer my data to a spreadsheet which was always easy to do. This will be the downfall of Fitbit. "Apps" may be what all the "kids" are using, but serious users need the power, usability and convenience of a PC/Laptop. Extremely disappointed that the company went in this direction. You lost a lifetime customer. 

[catdav]

I have used a fit bit for more than a decade. Google killed it. I consider it to be age discrimination. The only thing that saved me is that my kids gave me an IPad and now I can see the information that I need. It should not have to be that way, though.


Sent from Outlook<>

[Rosellie]

agree!!! BRING BACK WEBSITE!!

[Newfitkitty]

@SunsetRunner This has so many votes shouldn't it be considered? Not to mention some of us our eyes don't exactly wake with the rest of us so that we can input our breakfast. I once couldn't figure out why popcorn was coming up when I was looking to enter what pancakes I had  until ten minutes later when my eyes finally caught up with the rest of my alert body and somehow I had misspelled pancakes to the point that my phone autocorrected to popcorn. For the record this was with glasses on. I had to get out my little magnifier card with the led light on to see it. I sometime due to allergy season in the warmer months get dry eyes in the morning so it take a bit for my eyes to water themselves and adjust sight.

[AliceM42]

Like everyone else, I'm sad about the changes Google has made. But despite
lots of posts, I don't see them restoring their former Fitbit
capabilities. So I've migrated to Cronometer.com. I can record food there
and it syncs with my Fitbit Inspire for steps/activity. And my Fitbit
synchs with my Aria scale <> for weight management
so that works out too. I wish one of these two (Cronometer or Fitbit)
would synch to a glucose monitor. Then I'd have everything I need.

[jeffwynnusgs]

Thanx. Wish the GooglePlex cared.


--
*Jeff *

[AllanSyd]

@Kato93048 Fitbit definitely read / review these posts as I have had a couple removed for some reason and, despite requests to them, never reinstated.  Do they take note of the requests, maybe, but do they fix the issue raised?  Rarely.  Hopefully this post will not fall foul of the review process.

[NanaBerlin]

I know everyone is still very upset that the website was discontinued. I have been using the "alternative version but some people are concerned about data security.

I just wanted to point out that you can link your FitBit account to Cronometer (cronometer.com) and log your food there. It's a very convenient tracker that also gives you all kinds of information on nutrients and vitamins. Your input will then be mirrored into your fitbit app.

The basic account is free and I am not connected to them in any way 😅 just wanted to give some helpful advice. 

I will still give up on FitBit eventually because Google has treated us so poorly, but this way I still can use my device until it breaks. I actually like the cronometer input site a lot better than the old fitbit site. 

[Karenliv]

Thank you for the info. I just signed up.

[StimulatedLife]

Bring back the dashboard!!

I can't reset my "starting weight" so now my Versa 3 tells me to "maintain weight" despite being 40lbs over my goal.

Moderator Edit: Clarified subject

[ChuckBaggett]

I agree, the web dashboard being removed is a big step backward, for accessiblity reasons for me and well as just in general. I'm always at a desktop computer, all day every normal day. Having to switch to a tiny hard to manipulate screen on my wrist feels really stupid. 

I just reactivated my Fitbit account after getting a Pixel watch. I wouldn't have bothered transferring my account to Google if I'd known of this downgrade. 

I would never have dreamed of Google making such a bad decision. 

[ThatLady]

Wanted to add my own voice to the complaints. I like to look at data all in one place and it's a ton easier on a web dashboard than on my tiny phone, especially when I can use a keyboard. Please for the love of all that's holy (and not), restore the web dashboard. This is ridiculous to have all of this data just on the app, it's making your product EXTREMELY user UNfriendly. A phone app is great for a quick reference or quickly noting some data, it is NOT great for getting a bigger picture of your overall stats (I'd argue for most people - not just the elderly and disabled!). This product is no longer user friendly!

If the web dash isn't restored, I'll likely let my device die and then move to a different smartwatch with an actual web dash in addition to a phone app. All the money Google has and the popularity of Fitbit - this is unacceptable.

[NeedSleep10]

Not only am I very angry about the data one can no longer see, now that the
dashboard is gone. It seems that the fidbit sleep analysis cannot abide
people who get up a couple times at night to relieve themselves and read a
little. It did MUCH better in the past!!! Why is fitbit disregarding the
desires of people who once appreciated it???

[BarnicklBill]

I never found the sleep analysis to be of much benefit, honestly. As I understand it, Fitbit can only detect when you are perfectly still and counts that as sleep. If you get up, like we all do, it assumes you are awake and stops the sleep cycle. Unfortunately (at least from my experience) it doesn't add up the multiple times you fall back asleep. I ended up writing it down, unfortunately...
Barnickl Bill

[slothskirt]

It is so incredibly frustrating to watch previously available features get removed while endless users are on here begging for them to be brought back/maintained. EVERY SINGLE WEEK I get a progress report emailed to me that has a massive link to "View Dashboard" which doesnt even exist anymore! 

The fact that Google/FitBit care so little about the durability & functionality of their products and the needs of their customers is appalling when theyre selling devices that people ACTUALLY need and count on for their health. 

[BarnicklBill]

Yes, Indeed...
The "system" misses about half my activities now, even though I'm very careful about setting up the tracker to record, About the only thing that works is the chrono (timer) function and the heart rate monitor, which are easily recorded using alternate sources. It "is what it is" I'm afraid... I doubt we will ever see any attention to our frustrations.  Hang in there...
BarniklBill

[NorthTexasDBA]

I am making more consistent use of my FitBit Versa once again. I missed the event when the online dashboard was brought offline. This is EXTREMELY frustrating from the perspective of access and usability. I will start examining other device/platforms, and I welcome any suggestions from others in the chat. This appears to be a common, impactful request. This is very disappointing.

[jrsmith888]

I just discovered the browser access is gone. I need to access my data to correlate some other health related information.

Come on Google ... FREE OUR DATA!!!

[B00bala5]

I used to be able to add menu items like salad components or recipe items and with app it takes a lot more effort. I miss the dashboard on my PC.

[jeffwynnusgs]

ALL of us miss the dashboard on our PCs.

Wish there was someone who could use AI to build an app to do this for us
again.


--
*Jeff*

[jrsmith888]

Trying to reply to Camfrey (anothrt Google/fitbit failure), were you able to export your data in the process?

That's the hardest part for me. Otherwise I am a hostage.