Make sleep score optional

Suggested idea is to have the sleep score optional ! 

We should be able to choose if we have the score or not , I hate feeling like I failed my sleep!

 

Moderator edit: updated subject for clarity

1,450 Comments
Dajjer
Base Runner

Well, it's been 60 plus days and no action by the company to at least make this feature optional. Is there anyone who likes it???  It's kinda curious that a feature that is pretty much widely regarded as a fail is still on the books. It sure begs the question why is Fitbit acting like this. Why????

 

In any event Fitbits don't last forever and I am now looking at future options.

DALwpg
Base Runner
‘Pride cometh before a fall’ it is often said.

Fitbit is so confident that they know better and that they have a good product but they are making the classic error in ignoring their customers. Some smart programmer, or group of programmers with the consent of management has devised a whiz bang score that makes sense in their cloistered little operations center. I doubt any of them have had sleep issues. They ignore what real people are saying.

My sleep issues are nowhere near as serious or troubling as many people have reported.I sympathize with them and I understand their frustration.

Fitbit does not! Can not management, and senior executives, and I do not mean the moderators, understand what is happening out here. This new score you developed does not resonate. It does not help people. It is turning people off of your products.

Get with the program or you will be the worst for it. Customers will flee.

Sent from my iPhone
trekky
Jogger

Hello Fans,

Fitbit here. Owing to the overwhelming popularity of our new sleep score we have decided to take the idea to its logical conclusion - starting with our new STEP score. Just like sleep you don't need to know how many steps you have done - just how well WE TELL YOU that you are doing. We expect to roll this improvement out in the next week or two. 

Following the roll out of the STEP score we will be quickly following up with the TIME score. Why do you need to know the actual time?

 

When that is done we will answer the most important question of all. HOW COOL ARE YOU? The new COOL score will be use the sleep, step and time scores to work out and tell you just how cool you are! You won't see anything else on your FitBit except a great big COOL SCORE.

 

IF,  in the unlikely event that you still want to see the underlying data a new super-premium subscription will be available to you at a mere money-score of 50 per month!

 

JC1131952689
Jogger
This is a horrible idea. Nobody likes “sleep score” and now this. Stop with
the subjective judging that doesn’t even represent anything real. This is
nutz. If Fitbit continues with this unwanted bull excrement, I’ll be
tossing my Charge 2 in the trash because that’s what I think about your
lousy scoring. Don’t change steps and get rid of sleep score. Is somebody
trying to tank Fitbit?
Rich_Laue
Community Legend

I like the sleep score, I'm not sure how it is calculated but i know that it is calculated with the same algorithm for every sleep. With the old display i had to look at all the charts to try and figure out the quality of sleep. 

Sure the old version quickly told me how long i was actually asleep, but it did not tell me in a glance how well my overall period of sleep actually rejuvenated me. 

 

JC1131952689
Jogger
I find the “sleep score” inaccurate and totally useless. If Fitbit removes
the actual step count, I’m done with Fitbit.
davidrrain
Jogger

Fitbitters- I'm elated that so many agree that the sleep score is the most counterproductive, depressing, unfair, and inaccurate "rating" of sleep ever inflicted on humans in history. I look forward to a time when the company listens to us and makes it possible for us to disable the feature.

Runner0001
Recovery Runner

Hate waking up to being judged on something I have no control over and can't effect in any way. I have an RHR of 52, a VO2 OF 57, and a sleep score of "D" , regardless of how much or little sleep I get. That doesn't compute. Make this feature optional.

JC1131952689
Jogger
No it gets worse. Because their sleep score is so great they’re, in their
infinite wisdom changing the number of steps you take per day plus your
step averages over to a step score. You can still get hours and minutes of
sleep and your step count if you pay them $10 a month. Almost seems like an
illegal bait and switch. I’m tempted to toss my Charge2 in the trash over
the sleep score change. My step count goes away and my Fitbit becomes
useless garbage
Nancy81
Runner
Sent from my iPhone
smasioux
Stepping Up

I continue to be more than disappointed that my Fitbit Alta HR records a nightly sleep score and a weekly sleep score summary.  Those scores are too arbitrary for my needs and not at all helpful unlike the previous weekly sleep hours summary that used to appear where the sleep scores post.  The weekly sleep hours average pops up and disappears quickly.  I can see it for a fleeting second. Please let me be able to disable the sleep score and return to sleep hours as they were previously available on a daily and weekly summary basis. The current sleep score is frustrating at the least since I miss information that I valued much more than the arbitrary sleep score.  Thank you. Susan Anderson

Dajjer
Base Runner

Hey @JC1131952689 

The step count post was just a joke. But as Stevie said in Malcom in the middle . . . . .. The Internet sucks at sarcasm.

 

 

But, back to topic. This just in . . .

The sleep score still sucks!

 

Nancy81
Runner
I knew it was sarcasm—I should have responded 😂 LOL!

I’m not sure how my post began this thread, but it’s sure been interesting reading the responses.

Sent from my iPhone
Runner0001
Recovery Runner

Just a thought but since this is part of the app, go to Google play or ifumes and give it 1 star (change it if you already have reviewed it). Developers pay much more attention to bad reviews than to suggestions.

Mere55
Jogger
Yes! This is what I wanted to do but couldn’t figure out how to do it. Thank you for the instruction! Let’s get to them in a place where hopefully they will finally listen! So absolutely confounding!

Sent from my iPhone
princess_poop
Jogger

I have excessive daytime sleepiness and insomnia. Can anyone at Fitbit tell me how my sleep scores can be “Fair” and “Good” if I need to sleep only a few hours after waking up? I would love to talk to the “sleep expert” that designed this to see how these numbers are obtained. Chances are it’s a computer algorithm that has no scientific backing. Make this an option before I and many others opt out of Fitbit. I am heading to bed again where I will probably sleep another 4-6 hours, wake up exhausted and be rated as at least “Fair”. Please give us back what we all enjoyed about our Fitbits; intelligent information that makes sense, a dashboard that is easy for everyone to use and a happy community made up of like-minded people. 766E6D21-4E8F-41B3-B981-B4C01EDE5B22.png

Granacher
Base Runner

@princess_poop Amen!!

Aloverd
First Steps

Please x 3000

 

Let us chose to see the average sleep as well.... it’s probably the most important feature for me on the app. The sleep score is useless too me.

 

just let us turn it on and off. It’s shameful that this feature was removed.

adurian
First Steps

Bye bye sleep score.

Krystalmariieee
First Steps

I agree with the suggestions and comments that people have previously made. I am unhappy with the sleep score because I like to know the average sleep time that I am getting, rather than receiving a grade for how well I’m sleeping. The score does not do anything for me aside from create frustration because it doesn’t make any sense. Please make the score an option rather than mandatory feature!

F1tbituser
First Steps

Please don’t force this on your users. I’ve been wearing my Fitbit for over a year mainly to track sleep.  Getting 7 hours of sleep is a huge win for me only to be told it’s ‘Fair’. It’s very personal and would be much better to give people the ability to opt out.  I really like Fitbit but without the flexibility to opt out, this will drive me to consider other products.

BMJATL
Jogger

Please bring back the average hours of sleep per week!!

You need to make the new sleep score feature so that we can turn it off and default back to the way it was.  I noticed that many other fitbit users has made the same suggestion on your fitbit community blogs.

 

If this continues, I will be forced to go back to Garmin.  I do not want to do this but I will.  

DavideFitbit
Moderator Alum
Moderator Alum

Hi @ronniethemeyer, thanks for taking the time to share your feedback with us about having the option to make the new sleep score feature so that you can turn it off and default back to the way it was, this feature suggestion already exists so I’ve moved your post here as it is currently marked as "Under Consideration". 

 

Thank you again for sharing your ideas with us. 

rayban776
Recovery Runner
It will be very interesting to see if Fitbit listens to the overwhelming
response to this feature on the forums. Will they pay attention to the
people that have spent money on their product... I certainly hope they
listen and fix it quickly.
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