ECG unavailable but I am in the UK

[ChumB]

I was struggling to find the ECG app in the gallery as it wasn't showing up at all. After a LOT of googling, I realised I needed to set my profile location (as well as app settings) to the UK. The ECG APP FINALLY showed up!! And it installed too. HOWEVER... Once I started the process, I got diverted to a screen that said that this feature is unavailable in my county. I am in the UK! 

Could someone please explain why this is happening? 

[JohnnyRow]

Out of curiosity, what was country set to before you changed it?  Just wondering if it was a country where ECG is not available (don't know if that would have any effect).

[ChumB]

So it's always been United Kingdom in settings, but in my profile it wasn't set to anything (was just blank). I'm wondering if it is because I am in Guernsey which is an island off the UK, but there is no option to select Guernsey so I'm not sure it would be this. 

[LZeeW]

@ChumB  It has everything to do with the fact that you live in Guernsey.  You live in a Crown Dependency.  Another user, who lives on the Isle of Man, posted the same question some time ago.  You need to use a VPN to mask your location to use the ECG feature.

[Rynkc]

I’m in the UK and have access to ECG.  There isn’t a tile, I have to hold the side button for a few seconds and it pops up.