Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[JessicaLLL]

Ditto! Yeah!

[Radmcca]

Hi...

I've been having similar problems...I can select a food but when I click "save" it's doesn't get logged or saved. This week I traveled from Detroit to Austin.... sometimes when I switch time zones my FitBit app starts logging things onto the wrong day. Not sure if that has anything to do with this. This is the first time I've had problems logging food.

Larry W.

[Rtkat3]

The food is still in its position. Now if only the Custom Food error and the exercise tracking feature can be resolved as well.

[Radmcca]

That's exactly what started happening with my Sense 2.

[kdvana]

working on my Android now

[ClaudiaV73]

My data is not syncing correctly as of a few minutes ago

[kdvana]

yay!

[Lyddie]

Same here!

[kdvana]

Try again. Just started working on my Android.

[kdvana]

It is working on my Android now.

[Purplecarol]

Mines working again too 🤞🏻
Sent from my iPhone

[Wvesnl123]

Yeah working for me too on android 

[JessicaLLL]

I think it was fixed

[kdvana]

Just started earning on my Android

[2708kathy]

Yeah it’s working! Thank you to whoever made it possible to log food
again. You are a blessing.
Wish I didn’t run out and buy a new Fitbit thinking it was a problem with
my old Fitbit. Oh well live and learn. I’ll be sure to check with the
community first to see if everyone is experiencing whatever the problem
might be. I won’t make that mistake again.

[VRichmond]

Log food feature is not working as expected, does this happen with the (+) plus sign in the dashboard or when you are in the food site in the app?

I login food but when I close the food site it all disappears.  Does not matter where you get the food item.

Does this happen with every meal (breakfast, lunch, dinner, snack, etc) or only for specific?

All meals.

Does this affect custom food or also the ones listed in the data base?

All foods.

Are you using an Android device or an iOS (iPhone /iPad?

I have an Android device.

[kdvana]

just started working on Android

[Bfoot]

4:10 est and Fitbit is now working. 

[RachelR-GA]

It started working again for me about an hour ago, so far I have lost the
mower recent entries I added

Rachel

Moderator edit:  removed personal information

[Radmcca]

Wahoo....not sure what happened but my Android is logging food again. I checked my Fitbit app (4.57) on my Android, visited Play Store but didn't actually do anything.