No apps are available for the Sense 2

[SunsetRunner]

Hi! 

I'm a new Fitbit user, and right now I'm very disappointed. I just upgraded my band (mi band previously) to Fitbit Sensa 2 and this doesn't make sense, to be honest. 

No apps are available for this smartwatch. I see the "compatible apps" section from the Fitbit app, but when I go there no apps are available for Sensa 2.

 

Basic functions that work on cheap bands like daily agenda or remote photo trigger are not available for a higher-class smartwatch. You can't be serious about that! 

Also, I feel scammed because one of the functions you promote Sensa2 is the SpO2 checker, well this also is not available. You know that after covid people want this feature. 

Not mention Google Assistant, Maps, or Wallet. I expected at least to be able to use my Google Assistant (connected to Google home) 

I feel like this smartwatch is 2 steps back from what is available on the market, but you have hidden this information. My obvious choice between Sensa and Sensa2 was the upgraded version, but right now I see that the "2" is this downgraded. 

When users can expect basic applications available? and seriously the answer "coming soon" is not the answer

You released an unfinished device, but promote it as a full-fledged product.

Current firmware version 1.184.52 (newest)

Moderator Edit: Clarified subject

[Guy_]

Hi @ayeshaalvi - if you are in the window Fitbit have a 45 day refund policy if bought direct from them or from an authorised shop perhaps, and some stores may offer a 14 to 30 day one.

[j_gl]

Well I won't get caught by fitbit again!!! Have had fitbits for years but this is SHOCKING!!! You should at least be working on making the apps available on the sense 2. If I wanted a watch with no apps available I would have bought a bog standard analog watch for a FRACTION  of the price!!!!!!!!!

[Ash2Step]

This needs to be moved to a more public place like Twitter as here it can be ignored