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Sense 2 bands won't latch correctly

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‎09-30-2022 15:38 - last edited on ‎10-06-2022 11:30 by Fitbit Moderator

‎09-30-2022 15:38 - last edited on ‎10-06-2022 11:30 by Fitbit Moderator

Is anyone else having issues attaching a different band on their Sense 2? Only one end of the loop band will successfully snap back into place. The other end fits, yet I am unable to click it into place. This is NOT an official Fitbit band, yet I have purchased two separate bands from two separate companies and I am having the exact issue with both. Only one end clicks in place. User error or perhaps faulty watch hardware?

 

Moderator Edit: Clarified subject

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62 REPLIES 62

‎03-07-2023 06:49

In response to Babsie5

‎03-07-2023 06:49

Did that. And tried bands on my husband's also. Same thing. I am just going
to use the original band and will never get a Fitbit again.
Best Answer

‎05-13-2023 09:05

‎05-13-2023 09:05

I just got my Sense 2 and found that MOST of my 3rd party bands still work.  The sport ones with air holes did not lock-in, but the silicone “Fitbit” standard style did.  I’m sure it will depend on the manufacturer for the seller.

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0 Votes

‎05-15-2023 01:41

‎05-15-2023 01:41

a rim exists on older Sense/Versa3 adapters, obstructed in inserting the watch property on the newer models. Here is a clear photo of the difference https://strap.primria.com/fitbit-sense-2-versa-4-watch-bands-compatibility/

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0 Votes