Re: Sense 2 won't charge - Fitbit Community

Join us on the Community Forums!

Community Guidelines

The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Learn the Basics

Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.
Join the Community!

Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Sense 2 won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

MaireC

1 0 0

2 week old Sense 2 plugged in for 30 mins. Battery gone DOWN from 15% to 6%. And it just keeps buzzing with a message about setting up alexa.

Pleasa help

Best Answer

1 REPLY 1

Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18841 856 8946

Hi @MaireC - it could need cleaning or the charge cable is faulty, see things to follow in How to check charge cable - Sense/ 2Versa 4 won't charge, won't start or blank screen

If it is busy and likely not charging that could explain the rapid drain.

When it's working again, in watch Settings disable the voice assistant for long press to stop that Alexa setup coming back/

Author | ch, passion for improvement.

Best Answer