01-03-2021
04:58
- last edited on
01-11-2021
11:55
by
WilsonFitbit
01-03-2021
04:58
- last edited on
01-11-2021
11:55
by
WilsonFitbit
Hi I use android and I am from the UK, I am having trouble with the agenda app , I have allowed all permissions on the fit bit , but it still asked for permissions on my sense when I go on it. I am a bit confused. Thank you
Moderator Edit: Clarified subject/Format
Answered! Go to the Best Answer.
Best Answer01-04-2021 10:09
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-04-2021 10:09
@Summerbreeze open fitbit mobile app, tap on your profile picture and then on Sense. Go to Apps tile and scroll down do Agenda app. You should see the button "Uninstall". Tap it. Once the app gets uninstalled, reboot your phone and Sense by pressing and holding the button for 10 seconds until the screen goes black and logo reappears. Following the reboot, open Fitbit app and install Agenda app again.
01-04-2021 09:08
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-04-2021 09:08
@Summerbreeze i believe it should also ask for your system level permissions (on android) to access the calendar. Try uninstalling the Agenda app within Fitbit mobile app, rebooting the phone and sense, installing agenda app again and setting up all permissions.
01-04-2021 10:00
01-04-2021 10:00
Best Answer01-04-2021 10:09
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-04-2021 10:09
@Summerbreeze open fitbit mobile app, tap on your profile picture and then on Sense. Go to Apps tile and scroll down do Agenda app. You should see the button "Uninstall". Tap it. Once the app gets uninstalled, reboot your phone and Sense by pressing and holding the button for 10 seconds until the screen goes black and logo reappears. Following the reboot, open Fitbit app and install Agenda app again.
01-04-2021 10:34
01-04-2021 10:34
Best Answer01-04-2021 10:56
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-04-2021 10:56
@Summerbreeze you too! Let me know if it helps.
Best Answer01-11-2021 11:52
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-11-2021 11:52
Hello @Summerbreeze It's great to see you around! @Marrrmaduke Thanks for the input!
I noticed that @Marrrmaduke provided some instructions. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.
Keep me posted if you have questions.