07-08-2021 07:45
07-08-2021 07:45
Hi! Got my Fitbit sense last july 5. The HRV and BR are still not recording anything. I have the spo2 and rhr data though.
any reason why so? I tried the restarting but nothing happened.
is this feature available in the Philippines?
07-08-2021 23:50
07-08-2021 23:50
This was a known issue.
Check you have the latest firmware and Fitbit App installed, though the Fitbit App page is not up-to-date, it probably is currently 3.43.1 for both iOS and Android.
If you are current, try a clear cache.
In Android phone Settings * Apps Fitbit Storage - clear cache [not data] Force Fitbit shutdown [though it doesn't seem to fully] Log back in to the Fitbit app
*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones] |
Or for IOS uninstall/reinstall the Fitbit App, and redo all notification setup. |
Then logout and login to the Fitbit App.
Author | ch, passion for improvement.