Health Metrics missing (HRV, BR, Skin temp & RHR)

[YojanaFitbit]

Hi everyone. Thanks for letting us know about this issue.

Our team is aware of the missing Health Metrics data and are working to identify a resolution as quickly as possible. Please be sure your Fitbit device has the latest firmware version. Also remember that you need at least 3+ nights of sleep data to see those details as well.

I've moved your posts to this thread so we can keep our team informed of this situation. Your patience is truly appreciated and please know your feedback hasn't gone unnoticed. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Thanks for being a Fitbit customer! 

[SunsetRunner]

Same here, the last two nights BR and HRV say “no data”.

[vmowry]

I am having same issue. Hope they get it fixed soon!

[AGoodall]

I have a Versa 2 and the last 2 days data for Breaths per minute and HRV have not appeared. Everything else shows and looks correct. I turned my phone off every night and restart in the morning. Please can you help me with why the data has not appeared and can you advise how to fix the issue.

[Morelemondrops]

I have to wonder if Fitbit is merging HRV and BR numbers into the new arbitrary Responsiveness score in the Stress Management tile. (If so, I wish they'd let us know that so I can cancel my premium subscription and get my Whoop on order.) 

[Ebutala7]

Thank you!

[JohnnyBoy12]

Both me and my wife have experienced the same issue... no breathing rate or HRV data for the last 2 days. It had worked perfectly up until this point for us both.

[FlowerPowerVibe]

Same here.  Breathing and HRV stopped working two days ago.  Clearly this is a Fitbit issue.

[JohnnyBoy12]

Add me and my wife to the list... 2 Senses that also stopped recording HRV and breathing rate 2 days ago.

[kdep]

I have the same issue! Just stopped working same date 

[HappilyMe]

I honestly thought it was just ME and my Sense acting a fool.  Bummed but glad to know it's happening to other people. Hope there's a fix for it soon!

[AGoodall]

That's interesting. My husband has had data.

Hopefully it will come back soon with a bug fix.

Glad I'm not the only one.

Thank you.

[Stephaffron]

Same issue with mine.

[Bullseyevan]

This is happening to mine too! 

[Melodie1973]

I had the same issue, Friday and Saturday  nights sleep  recorded breathing rate and heart rate variability are both showing no data.  I think it was Friday that my phone OS updated has anyone else had a phone update tied to this

[rptaishoff]

Same this on stopped getting HRV etc on Wednesday June 23rd

[rptaishoff]

I have a Charge 4 that is doing the exact same thing. 

[rptaishoff]

Same thing here. Charge 4 no health Metric for breathing or HRV starting 3 days ago

[Anglouise]

I have a Versa 2 and mine Heath Metrocs also showing no data (with the exception of resting HR and temperature) for the past 3 days 

[SunsetRunner]

@LizzyFitbit 

Missing data for the past 3 days HRV and BR. 

Steps done for troubleshooting:

Unpaired/Paired Bluetooth

Restarted Sense

Uninstalled/Installed Fitbit App

Manual sync

Factory Reset on Watch

Checked latest firmware on watch version 44.128.5.38

Checked latest app version, 3.43.1

iOS 14.6 iPhone 12 mini

[LZeeW]

I flagged a post in a different device forum, because this is happening to many users.  I will flag this one, too.