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Mi Sense no sincroniza

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‎07-24-2022 21:29

‎07-24-2022 21:29

He intentado todo en la red, teléfono y reloj y no sincroniza

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4 REPLIES 4

‎07-25-2022 00:42

‎07-25-2022 00:42

HI @ctosado - often a restart of the watch and phone will resolve the syncing problems. Worth trying first.

Author | ch, passion for improvement.

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‎07-25-2022 04:20

In response to Guy_

‎07-25-2022 04:20

already tried, restart phone and clock, check for updates, check network and nothing. Both devices are 50% or more charged. Thank you

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‎07-25-2022 04:23

In response to ctosado

‎07-25-2022 04:23

@ctosado- also look here Why won't my Fitbit device sync? 

 

You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support for more assistance.

Author | ch, passion for improvement.

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‎07-25-2022 06:40 - edited ‎07-25-2022 06:41

In response to ctosado

‎07-25-2022 06:40 - edited ‎07-25-2022 06:41

Hi, @ctosado welcome to the community, you may find these articles of interest How do Fitbit devices sync their data? You do not mention the make or model of your phone, you must be running iOS14, Android 10 or newer, Fitbit Supported Devices explains the issues. Make sure your phone's battery-saving functions are disabled for the Fitbit app as it needs to be running constantly in the background.

If you are still stuck please post here again.

Cheers

 

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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