07-24-2022 21:29
07-24-2022 21:29
He intentado todo en la red, teléfono y reloj y no sincroniza
07-25-2022 00:42
07-25-2022 04:20
07-25-2022 04:20
already tried, restart phone and clock, check for updates, check network and nothing. Both devices are 50% or more charged. Thank you
07-25-2022 04:23
07-25-2022 04:23
@ctosado- also look here Why won't my Fitbit device sync?
You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support for more assistance.
Author | ch, passion for improvement.
07-25-2022 06:40 - edited 07-25-2022 06:41
07-25-2022 06:40 - edited 07-25-2022 06:41
Hi, @ctosado welcome to the community, you may find these articles of interest How do Fitbit devices sync their data? You do not mention the make or model of your phone, you must be running iOS14, Android 10 or newer, Fitbit Supported Devices explains the issues. Make sure your phone's battery-saving functions are disabled for the Fitbit app as it needs to be running constantly in the background.
If you are still stuck please post here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.