04-18-2021 04:55
04-18-2021 04:55
I have premium and everything else is there... Like deep, REM, etc. But my fitbit sense is saying there wasn't enough data to obtain the sleep score?
Any thoughts?
04-19-2021 15:42
04-19-2021 15:42
Hello everyone, thanks for your participation in the Community.
Thank you for your troubleshooting efforts and for the details shared. I am glad to hear that the issue was resolved for some of you. If you still don't see your sleep score, please note that you must see sleep stages in order to see a sleep score. For more information, see What should I know about Fitbit sleep stages?
If you see sleep stages but don’t see a sleep score:
For more information about sleep score, please see this help article: What's sleep score in the Fitbit app?
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-19-2021 16:15
04-19-2021 16:15
Nope, not at all helpful.
Did you read the post or replies?
No newbies here. We've all had our firbits for at least a few months. We also all always get our measurements everyday, except yesterday. 14 hours after I got out of bed, I still didn't have a sleep score, although as my original post clearly states - I had all of the other information.
My sleep score did eventually come, but it wasn't until later in the day. I'm out of bed by 5:AM. I also didn't do anything to try to fix it.... It was a fitbit glitch. Considering the sleep aspect was my primary reason for buying the fitbit and the spo2 part has never worked - I'm upgrading to a better brand.
Not impressed with fitbit and even less impressed with your irrelevant response.
04-19-2021 16:32
04-19-2021 16:32
I agree with you - Not helpful.