Sense not showing Sp02 readings

[lauren0711]

I just set up my fitbit yesterday and I am not getting any Sp02 readings?  

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @lauren0711.

Thanks for the details shared in your post. I understand your concern and recommend following our tips in Why didn’t I receive SpO2 data?

By the way, I've moved your post to Sense board so we can keep our forums organized.

Hope this helps. 

[taz4352]

The same thing is happening to me.  Brand new Sense set up 6 days ago and worn pretty much 24/7.  All other health metrics but not SOo2.

[Papa-G]

Mine showed it for a while, but has stopped. 

[scaddenp]

First off, do you get an SPO2 in "Today" on your watch? (ie is not taking a reading, or not syncing). Restarting the watch is only thing I have found that improves things. My wife does it pretty regularly. Mine usually works.

[Rich_Laue]

Have you made sure that the SpO2 is enabled? Shutdown the tracker? 

Do you get sleep stages reported? 

[taz4352]

Thanks to everyone that made suggestions.  Not sure where I saw this but I found content somewhere saying I should install the SpO2 app in the Fitbit App gallery and when I did, I started getting SpO2 readings.  Problem solved.