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Sense won't receive app notifications

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‎02-28-2021 05:34 - last edited on ‎03-01-2021 09:47 by Fitbit Moderator

‎02-28-2021 05:34 - last edited on ‎03-01-2021 09:47 by Fitbit Moderator

In the last 24hrs my “app” notifications are not notifying my Sense. I have shut down / restart/ resync/ reconnected as per all advise. Bluetooth & internet connections perfect. Calls will notify my sense. I have done everything except a factory reset which I would hope to avoid. Any advise please?

 

Moderator Edit: Clarified subject and updated label

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‎02-28-2021 22:59

‎02-28-2021 22:59

If you recently reinstalled the Fitbit App

In the phone Fitbit App

Click on profile photo [top left]

Device photo [middle left]

Notifications

And verify the top 4 Notification items are correctly defined.

Also

App notifications

and select any apps you want to hear from.

 

Don't factory reset the watch, it may not survive, unless instructed by Fitbit Support

Author | ch, passion for improvement.

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